Emergency and Critical Care Manager

Join a hospital that's growing fast, pushing standards higher, and having fun while we do it. Who We Are We're a forward-thinking, team-driven 24/7 specialty hospital dedicated to elevating every part of the client and patient experience. Compassion, collaboration, and high-level medicine are at the core of everything we do. Our environment includes: A brand-new 15,000 sq ft facility featuring 5 surgical suites, 12 treatment tables, 12 exam rooms, a lecture hall, advanced diagnostics, and more A growing, multi-specialty team spanning Emergency & Critical Care, Surgery, Cardiology, and Nutrition A fun, upbeat culture with year-round team events and celebrations Medical, dental, vision, wellness support, and other competitive benefits A truly collaborative team. you'll work alongside multiple specialists and experienced ER DVMs A hospital that invests heavily in training, education, and developing leadership talent About the Role We are seeking a confident, emotionally intelligent Emergency and Critical Care Manager to lead our team. This role is centered around our largest and most fast‑paced department. This is a role built for growth. As WVC continues to expand, so does the scope of this position, with a natural trajectory toward becoming our hospital‑wide Technician Manager. If you're someone who thrives on building structure, developing people, and growing alongside a hospital that truly invests in its team, this is the opportunity you've been looking for. You’ll partner closely with hospital leadership, department leads, ER DVMs, and specialty teams to support both clinical excellence and team well‑being across the hospital. Key Responsibilities Directly supervise and support two ECC Leads, providing mentorship, accountability, and regular feedback Participate in hiring, onboarding, and training ECC team members Develop, implement, and maintain training and competency programs Address concerns promptly to maintain a safe, respectful, drama‑free work environment Conduct performance evaluations and provide actionable feedback Create and manage staff schedules that balance patient care and team wellness Monitor departmental metrics and support continuous improvement initiatives Step in clinically as needed to support patient care and model teamwork Assist with equipment oversight, troubleshooting, and maintenance Support Cubex management, inventory tracking, and restocking workflows Why This Role Is Different This is not a "put out fires all day" management role. You’ll be empowered to: Build structure instead of constantly reacting Develop people, not just schedules Influence hospital growth and multi‑specialty standards Grow your leadership scope as the hospital grows, with a real pathway to hospital‑wide Technician Manager Be supported by leadership that values communication, transparency, and trust If you’re a technician leader ready to build something meaningful, and grow with a hospital that truly invests in its people and medicine, we’d love to hear from you. Benefits: 401(k) with matching Medical, dental, and vision insurance Employee assistance program Employee discount License reimbursement Professional development assistance Retirement plan Uniform allowance The Ideal Candidate Prior leadership, supervisory, or management experience in veterinary Emergency or Critical Care Strong communication, coaching, and conflict‑resolution skills A proactive, solutions‑oriented leadership style Ability to assess workflows and drive efficiency improvements Comfort supporting HR‑adjacent responsibilities (coaching conversations, documentation, performance support) Passion for building a positive, supportive, and accountable culture Excitement about growing into a broader, hospital‑wide leadership role RVT required; VTS (ECC) strongly preferred #J-18808-Ljbffr Western Veterinary Center