Clerk Receptionist (Bilingual English/ Spanish Required)

Job Title

What will you do in this job?

• Greet, assist and provide visitors and participants with excellent customer service.
• Answer phones, routing calls, and take messages.
• Post outgoing mail, order, receive Employment Services Supplies.
• Maintain copy/work room equipment and machinery.
• Follow all security policies and safety procedures that affect the Central office.
• Support clerical function of Central office of Goodwill Industries of the Columbia
• Facilitate intake paperwork and schedule appointments for staff.

Compensation and Benefits

Starting Rate: $17.50, with eligibility for annual performance-based increases. Maximum pay is $20.16, achievable through sustained good performance and years of service.

Benefits Include:

• Medical, Dental, and Vision Insurance: Employee and dependent premiums shared between the company and employee.
• Company-Paid Life Insurance: Coverage provided at no cost to the employee.
• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twenty four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday.
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Access to Financial Assistance: Support for training, education, and career development to help employees advance in their professional growth.
• Retirement Savings Plan: Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500-1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.

Work Schedule & Location:

Fulltime, nonexempt position. Days and hours are typically business hours Monday through Friday 8:00am-4:30pm. However, this position may require flexing hours as business needs indicate. This position will be temporarily located at the Goodwill Employment Connection Center on Court St, Pasco WA until the new Employment Connection Center on Wrigley St, Pasco WA opens.

Application Information:

Please be sure to answer ALL of the online screening questions. Incomplete applications will not be processed. This is an important part of the process of getting to know you. Additionally, after applying Goodwill contacts candidates directly through the e-mail address provided at application.

As an employer who welcomes and trains vulnerable adults in the workplace, a background check is run at the permission of the finalist candidates. Each finalist will receive a copy of their report directly from the third party agency who completes the check. A description of your rights under the Fair Credit Reporting Act and dispute instructions are also included.

Information about specific automatic disqualifying pending charges or convictions may be found in WAC 388-113-0020. To be clear a candidate with a disqualifying pending charge or conviction cannot be hired.

Requirements:

Please apply if you

Are Bilingual English/Spanish speaking. Required.

Are very detail oriented

Have intermediate computer use skills

Are committed to honoring the confidentiality of information

Are dependable and hardworking

Are passionate about providing, and supporting high quality customer service

Want to be part of an energetic, positive team whose focus is innovation, and excellence

Are committed to working in a drug free workplace

Interact positively with ethnically, culturally, economically and disability diverse populations

Have three years previous work experience in an office setting performing administrative office duties preferred.

Goodwill Industries of the Columbia, Inc.