Tech Writer

Technical WriterThe Technical Writer will support the ongoing maintenance and revision of Operating Procedures within a highly regulated environment. The documentation process is already in place; this person will work closely with Subject Matter Experts (SMEs) at various stages to revise and update procedures, ensuring clarity, accuracy, and compliance. This role requires strong attention to detail, the ability to handle multiple deadlines, and experience working in regulated industries where compliance standards are critical (e.g. utilities, pharma, aerospace). The writer will collaborate regularly with Operations leadership and Control Center staff to ensure documentation aligns with organizational and regulatory needs.Revise and maintain operational procedures and manage full document lifecycleCollaborate with SMEs for content development, review, and approvalInterpret complex technical information into clear, concise documentationCoordinate across departments to meet project deadlines with minimal supervisionCommunicate effectively in writing and verbally across varied audiencesProvide excellent customer service to internal and external stakeholdersEnsure documentation adheres to regulatory and quality standardsPerform other related duties as assignedBachelor's degree in technical writing, communications, English, or related field(or 4 years of relevant experience in lieu of a degree)Demonstrated experience writing technical reports and documentationStrong written and verbal communication skillsAbility to manage multiple tasks in a fast-paced, deadline-oriented environmentExperience in regulated industries with documentation standardsFamiliarity with Adobe FrameMaker or similar writing toolsAbility to work both independently and collaborativelyExperience with Document Management Systems, Human Performance Improvement (HPI), and Project ManagementProcedure Professionals Association (PPA) procedure writer certificationPrior experience in the energy industryUnderstanding of NERC and FERC regulatory compliance requirementsHealth insuranceHealth savings accountDental insuranceVision insuranceFlexible spending accountsLife insuranceRetirement planAll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.