Front Desk Clerk

Description: WE ARE LOOKING FOR a Front Desk Clerk Job Summary: We are excited to share that Hyatt Regency Portland has an opportunity for people who love helping people. Please join our Front Office team as a Front Desk Clerk. The hourly rate is $23.00/hour. Responsibilities include but not limited to: u00b7 Welcome guests to the hotel with a friendly and professional demeanor, providing exceptional customer service throughout their stay. u00b7 Check guests in and out efficiently, processing payments, issuing room keys according to established procedures, and assisting with luggage as needed. u00b7 Answer phones, respond to inquiries, and provide information about hotel facilities, services, and local attractions. u00b7 Handle guest requests and concerns promptly and effectively, escalating issues to management as needed to ensure guest satisfaction. u00b7 Maintain accurate records of guest accounts, including billing information and room assignments. u00b7 Collaborate with other hotel departments to coordinate guest services and ensure a seamless guest experience. u00b7 Assist with concierge services, including making reservations, and providing recommendations for dining and entertainment. What are the additional benefits of working at the Hyatt Regency Portland? Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. u00b7 Health Benefits for you and your dependents u00b7 Paid Vacation, Sick and Holidays u00b7 401K Plan with Matching Contributions u00b7 Employee Stock Purchase u00b7 Wellbeing Programs u00b7 Tri-Met discount u00b7 Complementary Meals u00b7 Tuition Reimbursement Program u00b7 Family Bonding Benefits as well as Oregon Paid Leave u00b7 Complimentary hotel nights, friends & family discounts at Hyatt properties around the world About Hyatt Regency Portland Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFitu2122 Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a companythat continuously earns a spot on Fortune's 100 Best Companies to Work Foru00ae, Fortuneu2019s Great Place to Worku00ae, and Fortuneu2019s 100 Best Workplaces for Millennials _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ Qualifications: + Previous experience in a customer service or hospitality role preferred. + Strong communication and interpersonal skills, with a positive and welcoming attitude. + Ability to multitask and work efficiently in a fast-paced environment. + Proficiency in computer systems and hotel management software. + Flexibility to work various shifts, including evenings, weekends, and holidays. Primary Location: US-Oregon-Portland Organization: Hyatt Regency Portland Convention Center Pay Basis: Hourly Job Level: Full-time Job: Front Office Req ID: POR002270Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.