Institutional Research Analyst

Job Title Summary Provides day-to-day administrative Institutional Research Office. Assures integrity of standards related to external compliance reporting. Responsible for supervising the WordProcessing/Duplicating Mail centers. Reports to the Executive Director of Institutional Research and Effectiveness. Work Schedule Full Time, Monday through Friday, 8 a.m. to 5 p.m. (The standard work week is Monday through Friday, 8:00 AM to 5:00 PM. Exempt professionals are expected to maintain a flexible schedule to ensure all responsibilities and collegiate needs are met, including occasional work outside of core business hours.) Duties and Responsibilities Maintains current and accurate compliance records and files as required by third party organizations. Develops and reviews reports for Institutional Research deliverables. Creates presentation quality reports and graphs. Manages the lifecycle of ad hoc, scheduled, and classroom climate surveys, while providing guidance to end-users on data evaluation and documentation management. Assists in data management and organization for Institutional Research. Assists in updating reports and maintaining information on the portal and website. Assist with data gathering for the Perkins grant and performance report. Defines, executes, and provides basic analysis for institutional surveys. Assists the Director of Assessment with data literacy and the Director of IR with report specification and definitions. Contributes to the college’s accreditation efforts, including the overall Middle State accreditation and any program-specific accreditation standards. Maintains rigorous documentation for all reports and analyses. Develops and reviews annual reporting for Institutional Factbook and Graduate Outcomes Reports. Develops and produces annual reporting for Institutional Factbook and Graduate Outcomes Reports. Updates and Maintains the IR Annual Reporting Calendar. Monitors and maintains Institutional IR Research ticket Queue. Communicates on behalf of IR to internal and external stakeholders regarding project timelines, guidelines and expectations. Monitors, maintains, responds to the IR email account mailbox. Creates and maintains technical documentation and writing for the IR office (e.g. surveys, technical procedures, slide deck QA, etc.) Supervises Word Processing and Duplicating Offices. Responsible for overseeing the functions of the Word Processing and Duplicating/Mail centers, which includes supervising and evaluating the employees of both areas. Monitors and tracks the budgets of the Word Processing and Duplicating/Mail centers and Academic Services Office. Required Qualifications Education Bachelor's degree from a regionally accredited college or university in a related field. Certifications Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting) Work Experience Minimum of three years’ experience in Institutional Research, Assessment, Foundation, and Enrollment. Proficiency in Basic SQL, SurveyMonkey, and Argos. Knowledge, Skills, Abilities Ability to maintain accurate and detailed program records. Excellent organizational, communication, and interpersonal skills. Must be proficient in the use of Microsoft Office. Ability to learn the College’s administrative computing systems (Banner, Infoquest, Argos, Lightcast). Communication: Strong verbal and written communication skills; ability to draft and edit professional correspondence. Detail Orientation: High level of accuracy in proofreading, data entry, and document preparation. Technology Skills: Confident in learning and using digital tools for data entry, scheduling, faculty load and compensation, document management, and virtual collaboration. Critical Thinking: Ability to anticipate needs, prioritize tasks, and resolve problems effectively. Multitasking: Comfortable managing multiple assignments and deadlines with minimal supervision. Able to prioritize job duties according to the needs of the department and institution. Exhibits strong time management skills. Adaptability and problem solving skills. Ability to handle unexpected situations and find solutions. Must possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge. Preferred Certifications in data analytics and/or data warehousing. Experience with statistical or data science language. Experience in project management, higher education, database management. Knowledge of academic software. Physical Demands While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; talk and hear. The employee may regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The noise level in the work environment is usually quiet to moderate. Equal Opportunity Employer LCCC is an equal opportunity employer. #J-18808-Ljbffr