Service Advisor

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. Employment Type : Full-Time (5-day work week with Saturday rotations) Compensation Range : $80K-$125K annually Join the Porsche Conshohocken Team – Drive Your Career Forward! Are you passionate about the automotive industry and eager to begin your career with a luxury brand? Porsche Conshohocken is seeking a motivated and customer-focused Service Advisor to support our dynamic service department. This is a fantastic opportunity with one of the most prestigious names in the automotive world. Key Responsibilities Customer Interaction: Greet customers warmly and assist with service requests Listen to customer concerns and help communicate their needs to the service team Communication: Keep customers informed throughout their service experience Provide updates about vehicle issues, repairs, and estimated costs Documentation: Accurately document customer concerns and technician findings Ensure all work orders are clear, complete, and properly filed Help schedule appointments and handle incoming service calls Providetimely updates and follow-up information to customers Shop Organization: Help maintain a clean, organized, and efficient service area Assist with organizing technician workload and shop scheduling Follow-Up: Reach out to customers to ensure satisfaction and address any concerns post-service Technology Use Utilizedealership service software to manage customer interactions and track vehicle history Adhere to Standards: Uphold brand and dealership standards for customer satisfaction and professionalism Comply with company policies and applicable laws and regulations Qualifications Strong communication and customer service skills CDK experience preferred Eagerness to grow in the automotive industry Ability to multitask in a fast-paced environment Previous customer service or automotive experience is a plus Valid driver’s license required Benefits Health Insurance (Medical, Vision, and dental) Supplemental Insurance Options 401(k) Retirement Plan Training & Career Development Opportunities Work with a Prestigious Luxury Brand #J-18808-Ljbffr