Service Account Assistant

Position Summary Harvest Advertising Inc. is looking for a dependable Service Account Assistant to support account-related activities, assist with customer requests, and help maintain organized service records. This role is suited to someone who enjoys helping people, coordinating details, and ensuring customers receive timely and professional assistance. Responsibilities * Assist with routine account and service-related inquiries. * Provide customers with accurate information about available services and next steps. * Support follow-up activities to ensure requests are directed to the appropriate team. * Communicate with internal departments to help address customer needs. * Organize service documents and maintain accurate records of interactions. * Identify outstanding requests and help track their progress. * Handle customer information responsibly and follow company procedures. * Contribute to a positive customer experience through courteous and timely communication. Benefits * Training and guidance for role-specific responsibilities. * Opportunities to develop customer service and administrative skills. * Supportive and collaborative workplace. * Potential for continued learning and career growth. Minimum requirements: * Strong written and verbal communication skills. * Excellent organization and attention to detail. * Customer-focused attitude and practical problem-solving skills. * Ability to prioritize tasks and manage routine responsibilities. * Professional approach to handling confidential information. * Willingness to learn company procedures and service standards. * Previous account support or customer service experience is helpful but not required.

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