Account Resolution Specialist - USFTGP RCO

Account Resolution Specialist

Under the direction of the Assistant Director Patient Accounts, Supervisor and Lead Account Resolution Team, performs functions involved in the billing and collection of professional receivables, customer service duties, and the processing of accounts. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives, practices and procedures of the department. Performs other tasks that may be assigned by the Lead and Supervisor. Interacts with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances.

Qualifications:

• High School Diploma or GED
• Minimum of two (2) year billing and/or collection experience working in a medical setting.
• Able to have an effective exchange with Communication Skills including de-escalations.
• Able to time manage role effectively.
• Able to be adaptable based on work volumes.
• Able to create successful collections transactions.
• Able to present positive attitude in communication with internal and external clients.

Primary Location: Tampa

Work Locations: USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612 Eligible for Remote Work: Hybrid Remote

Job: Patient Financial Services Organization: Academic Medical Group Inc Schedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Day Job Type: Hybrid Remote Shift Hours: 7:30am-4pm Minimum Salary: 35,110.40