New Account Coordinator

New Account Coordinator

This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.

We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!

As a D&H Co-Owner you receive numerous discounts on services.

We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

SUMMARY

New Account Coordinator is an entry-level position, which includes both administrative responsibilities and applicant support. Understands applicant's requirements and communicates accordingly while maintaining accurate data in relevant systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enters and maintains data in all relevant systems.
• Coordinates customer inquiries and handles new customer notifications.
• Communicates with applicants in a timely, positive, and professional manner via a variety of written, electronic, and oral methods.
• Learns and uses several software applications with a high degree of proficiency.
• Ability to process all inbound information with a high degree of accuracy and efficiency.
• High degree of expertise in several discrete software applications required.
• Ability to communicate with co-workers and customers in a professional and positive manner.

ADDITIONAL DUTIES

• Keeps work area neat, clean and hazard free.
• Must work in other areas, as needed for cross training and/or workload.
• Other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, and/or ABILITIES

Proficiency in Microsoft Office products (Excel, Word, Outlook, Internet Explorer)

Ability to learn and use several other job-specific software applications.

EDUCATION and/or EXPERIENCE

High school Diploma is required at a minimum, or Associates Degree with emphasis on business or accounting or commensurate experience required. College degree is a plus.

1-3 years of relevant experience is also a plus.

EOE