Market Development Representative

Job Summary and Responsibilities You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. Position will be responsible for providing education and information to physicians and providers at assigned facilities and hospitals that frame opportunities for additional awareness and referrals. The approach will be directed by the organizational strategic plan and key service lines business plans. Additionally, the Representative will support the organization’s retention efforts through communication of concerns raised by physicians as they relate to hospital operations and physician referral development. Uncovers, progresses and implements organization-driven business development opportunities. Key Responsibilities Understand and execute growth goals to achieve monthly, quarterly and annual metrics. Provide weekly, monthly and quarterly reports to Leadership and provide input into the monthly and quarterly operating reports (MOR) on sales encounters and activities tracking to specific predetermined goals in specified timelines; develop, with leadership, the bridge plan if the metrics are not being achieved. Allocate the majority of time to building existing and new relationships with physicians or key individuals; proactively identify needs and present ways that Hospital/Market service lines can add value to physician/client service needs. Research physician clients, gather market and physician/specialty information from internal sources, research needs and growth initiatives of service line; create physician/practice profile prior to initial visit. Perform sales calls and visits with community physicians, their office staffs on a routine and consistent basis, within guidelines set by the VP of Market Development. Coordinate internal sales activity with others who have responsibility for sales efforts such as laboratory, radiology, out‑patient services, etc., enabling appropriate call schedules. Maintain excellent working relationships with all physicians and their staff, facilitating problem resolution as identified by the client while promoting and utilizing the most efficient and appropriate communication tools and developing an approach that will address the individual physician’s preferences. Report issues to the VP of Market Development, the appropriate Service Line Director and Hospital Leadership to identify root cause and problem resolution. Respond as directed by administration to situations requiring immediate attention. Participate in monthly meetings led by the VP of Market Development with service line directors and other key hospital personnel to coordinate activities, share visit information gathered and set target lists for future sales activities. Maintain issues and status completion log from each meeting and provide appropriate follow‑up with internal and external customers. Maintain encounter file of visits and discussions to enable prompt follow‑up and monitoring utilizing account management platform. Job Requirements Bachelor’s degree. Equivalent experience (4 years professional level) may be considered in lieu of degree. Minimum of three (3) years sales experience, preferably in physician recruitment and/or medical/pharmaceutical sales. Physical Requirements Sedentary work – prolonged periods of sitting and exertion up to 10 lbs force occasionally. Where You’ll Work With more than 700 care sites across the U.S. from clinics and hospitals to home‑based care and virtual care services. #J-18808-Ljbffr Mountain Region Support