IP Client Service Team Assistant

Job Summary Under general supervision, the IP Client Service Team Assistant provides administrative support to the Intellectual Property practice group and respective case team, with respect to domestic and foreign patents. Job Functions Provide general administrative support for client service team and practitioners: Profile and triage all emails and assist with daily workflow. Profile Patent Docket Action emails. Manage electronic file workspaces, ensuring accuracy and integrity of data (profiling and workspace cleanup). Satisfy client specific requests in support of managing client patent portfolios. Work with Client Service Team Manager to prepare and maintain practitioner/client docket reports. Attend to Practitioner Requests for new matter opening (NBI Express). Essential Competencies Works proactively with others to support departmental efforts to improve efficiency and add value. Organizes and prioritizes assignments to help the department meet or exceed goals and standards. Maintains current knowledge of patent terminology and filing procedures, including US and foreign matters and USPTO rules (37 CFR). Qualifications Minimum of 1 year of related patent or administrative support experience. Demonstrated interest in the patent and intellectual property field. Exceptional attention to detail and ability to produce work quickly, prioritizing assignments to meet deadlines. Demonstrated ability to learn new technology, processes and procedures effectively and with confidence. Must be able to work in a fast‑paced environment, independently and within a team setting. Exceptional communication skills, both written and verbal. Proficiency in all Microsoft Office products is essential. Bachelor’s degree or equivalent experience. Work Authorization Applicants must be legally authorized to work in the United States without the need for sponsorship by the firm. Compensation and Total Rewards Package Salary range: $55,000 – $72,000. Eligible for a discretionary bonus based on performance. Total rewards include health benefits, professional development opportunities, and a supportive work culture. #J-18808-Ljbffr Choate, Hall & Stewart LLP