Commercial Roofing Service Manager

Job Description

Xenia, OH

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We are searching for an experienced Service Manager to lead and grow a commercial roofing service division. This is a hands-on leadership opportunity for someone who thrives in building structure, accountability, and scalable systems within a fast-paced service environment.

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The ideal candidate will have strong experience managing service operations, technicians, scheduling, estimating, and departmental profitability while driving revenue growth and operational excellence.

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Key Responsibilities:

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• Own the full P&L of the service division including revenue, gross margin, and cost control

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• Oversee scheduling and dispatch to maximize efficiency and revenue per truck

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• Lead and hold accountable service technicians and support staff

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• Accurately estimate service work and develop detailed proposals/photo reports

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• Improve processes, workflows, communication, and operational structure

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• Ensure strong customer satisfaction, quality control, and safety compliance

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• Recruit, train, and develop technicians as the department grows

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What We’re Looking For:

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• 3+ years of experience as a Service Manager within commercial roofing

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• Strong background in estimating, job costing, and profitability management

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• Experience managing crews, scheduling, dispatch, and service operations

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• Proven leadership skills with the ability to build accountability and improve performance

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• Strong communication and customer relationship management skills

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Additional Details:

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• Must have a valid driver’s license with an insurable driving record