Home Comfort Systems Field Technician (Residential)

Job Description

Job Description

Do You Thrive on Solving Tough Residential HVAC Problems?

Join a team where integrity and a positive attitude are the norm—and where your growth matters as much as the customer’s comfort. Whether you’re moving up from apprentice, established as a journeyman, or bringing leadership experience, our expanding organization creates real opportunities to advance.

Why You’ll Love Working Here

• Values-driven culture grounded in W.E.L.I.G.H.T—Winning, Excellence, Love, Integrity, Gratitude, Humility, Teamwork.
• Competitive compensation with incentive/commission/bonus potential (role/grade dependent).
• Robust benefits: medical, dental, vision, company-paid short-term disability, long-term disability, and life insurance for you and your dependents.
• 401(k) with matching contributions once eligibility is met.
• Paid time off and paid holidays (based on role and month of hire).
• Purpose in action: Ace Cares Week, paid volunteer time, plus chances to support Children’s Miracle Network Hospitals and the Ace Helpful Fund via the Ace Foundation.
• Ongoing development through classes, facilitator-led courses, tuition assistance, and performance coaching that goes beyond a single annual review.

Your Impact

• Deliver outstanding service through accuracy, efficiency, and clear communication at every visit.
• Service and repair residential systems including: forced-air furnaces and A/C, steam boilers, hot-water/hydronic systems, oil-fired equipment, high-velocity setups, and ductless mini-splits.
• Apply advanced diagnostic tools to resolve airflow, fuel, refrigerant, and electrical issues.
• Document all work thoroughly and manage truck inventory to ensure flat-rate repairs are completed without delays.
• Educate customers on comfort, safety, and efficiency upgrades tailored to their homes.
• Mentor and support junior service technicians to build a stronger team.
• Adhere to service-department processes and administrative requirements.

Is This You?

• At least 3 years of HVAC experience.
• Strong command of best practices and local code requirements.
• EPA Universal Certification.
• Valid driver’s license with a clean MVR.
• High bar for quality—excellence and integrity show in your work.
• Growth-oriented, hungry to learn, and eager to improve daily.
• Thrives under pressure; you hustle without sacrificing safety or quality.
• Team-first attitude and consistently positive approach.
• Reliable and consistent in every aspect of performance.

Physical Requirements

• Ability to work on HVAC equipment and lift 50 pounds.
• Frequent standing, kneeling, crawling, and ladder climbing.
• Comfort working outdoors in hot and cold weather.
• Clear verbal and auditory communication to exchange information.

Let’s Build Your Career

We believe in continuous improvement and empowering each employee to reach full potential. If that resonates with you, let’s talk.