Operation Manager

Operation Manager

What does an Operation Manager with Paul Davis do?

• Handle client escalations
• Oversees office administrative operations
• Manages TPA's to remain in compliance and onboard the company to new TPA's.
• Assures all expenses are posted to the correct job in order to properly track job costing.
• Works with production manager and property owner to coordinate the successful completion of all jobs
• Ensures all Service level agreements are met and compliance tasks are documented in system
• Problem solves and helps people find solutions
• Manage Project Managers, Estimators and Coordinators through job review meetings.
• Has fun and is part of a growing business
• Ensure compliance with standards and regulations utilizing internal office systems
• Train new employees on software utilized to manage jobs.
• Meet operational objectives of: Sales, Gross Margin, Brand Experience
• Track metrics during bi-weekly GS&R
• Confirm budget and work orders before the start of the project.
• Ensure compliance with standards and regulations.
• Build relationships and recruit subcontractors
• Seek partnerships to improve performance with vendors and tradesmen.

Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Skills Desired of Team Member:

• Organized, analytical administrative coordinator who likes a fast-paced environment
• Loves talking to people and building relationships
• Likes to problem-solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Likes math (geometry) and working with numbers and measurements
• Can review data and deductively think through what information might be missing
• Proactive, assertive personality
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• Professional appearance and courteous manner

Team Compensation and Benefits:

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Three months of structured training to learn the Paul Davis Way
• Access to Paul Davis University and regular training opportunities
• Cell phone and computer provided by company
• PTO and Paid Holidays
• Base commission on projects completed. Our current Operation Manager yearly pay range from $50,000 to $75,000 depending on their experience. No limit to earning potential.

Team Qualifications (Requirements):

• Ability to lead and develop team
• Sound planning and organizational skills
• Excellent communication and presentation skills
• Bachelor's Degree or equivalent relevant experience

Construction project management experience is welcomed if willing to learn a new process. Compensation: $50,000.00 - $75,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results