Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Strategic Service Delivery Leader for Customer Success

Logicalis, Inc.

Logicalis, Inc. is seeking a Service Delivery Manager to lead customer success for Managed Services clients. You will own service performance, governance, and continuous improvement, translating delivery into business outcomes while nurturing executive relationships and ensuring customers realize value. You will manage SLAs, run MBRs/QBRs, oversee incident communications, coordinate cross-functional teams, and drive risk mitigation, change governance, and performance reporting to executives. #J-18808-Ljbffr Logicalis, Inc.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Strategic Service Delivery Leader for Customer Success in Downers Grove, IL vacancy
  •  ...seeking an experienced Strategic Account Manager to...  ...growth, retention, and success for our most valued clients...  ...teams to address customer needs, and create strategies...  ...-sell products and services. Drive customer...  ...ensure seamless service delivery. Provide feedback from... 
    Suggested

    Unduit Llc.

    Lisle, IL
    2 days ago
  • $179.2k - $235.2k

     ...in 1910, KONE is a global leader that provides elevators, escalators...  .... This role provides strategic and operational leadership across service operations, repair sales, customer success, field operations,...  ...for safe, efficient service delivery.Champion continuous improvement... 
    Suggested
    Full time
    Temporary work
    Local area
    Flexible hours

    KONE

    Lombard, IL
    3 days ago
  • BDO USA is seeking a Senior Manager, RTR & ATR Service Performance Management to ensure effective delivery of RTR and ATR services within the Global Business Services...  ...performance, driving issue resolution, improving customer satisfaction, and leading #J-18808-Ljbffr BDO USA
    Suggested

    BDO USA

    Oak Brook, IL
    2 days ago
  • Morgan Stanley in Oak Brook, IL seeks a Business Service Officer to lead a team of Support Professionals and drive branch service delivery with senior leadership. You will oversee operations, partner with Market Sales and Risk, and implement initiatives across the branch... 
    Suggested
    Full time

    PowerToFly

    Oak Brook, IL
    3 days ago
  • $77.52k - $90k

    Summary The Service Delivery Manager ("SDM") serves as the primary customer success leader for assigned Managed Services clients. Responsible for service performance, billing...  ...service requirements, stakeholder dynamics, strategic initiatives, risks, and opportunities. Build... 
    Suggested
    Work at office
    Local area
    Night shift

    Logicalis, Inc.

    Downers Grove, IL
    4 days ago
  • The Manager of Therapy Services at MacNeal Hospital, part of Loyola University Health System, leads Rehabilitation Services...  ...with the program director to implement the annual strategic plan and improve service delivery. Responsibilities include program oversight, budgeting... 

    Loyola Medicine

    Berwyn, IL
    5 days ago
  •  ...Management) to lead and scale the firm’s client service and operational infrastructure. The...  ...workflows, and day-to-day service delivery while serving as the primary escalation...  ...the AIM platform. This role requires a strategic operator with strong leadership, communication... 
    Full time

    Advyzon

    Lisle, IL
    a month ago
  •  ...Association (RGA) is a leader in supporting people...  ...compassionate, organized, and customer-focused Description...  ...and customer-focused Service Intake and Outreach...  ...planning and service delivery. Participate in outreach...  ...contingent upon the successful completion of all... 
    Work at office

    Ray Graham Association

    Lisle, IL
    5 days ago
  •  ...Purpose The Strategic Account Manager is responsible for driving...  ...and managing strategic customer relationships across assigned...  ...leadership to support customer success and business growth. Frequently...  ...satisfaction with products, services, and overall account support.... 
    Contract work
    Temporary work
    Work at office

    Amphenol

    Bloomingdale, IL
    5 days ago
  • $55k - $80k

     ...Ntiva, we’re more than a Managed Services Provider, we’re a community...  ...teams, relying on us for strategic guidance, fast solutions to complex...  ...leverage seat in Client Success. Clients trust you to understand...  ..., IT Advisor, and Service Delivery, and when not to. Qualify... 
    Full time
    Contract work
    Temporary work
    Remote work
    Work visa
    Monday to Friday

    Ntiva Is Now Hiring

    Lombard, IL
    a month ago
  •  ...Leads 24x7x365 Managed Services delivery for designated...  ...governance, risk management, customer outcomes, and...  ...operational and technical leaders to coordinate shared...  ...management, goal setting, succession planning, and...  ...and project teams. Strategic Planning, Risk & Business... 
    Full time
    Work at office

    Logicalis, Inc.

    Downers Grove, IL
    4 hours ago
  • Morgan Stanley’s Business Service Officers (BSO) provide leadership in Branch operations, shaping client service across the market and...  ...with strong communication and leadership skills essential for success. The BSO will report to the Market Business Service Officer, overseeing... 

    Morgan-Stanley

    Oak Brook, IL
    4 days ago
  • Prevalent Group is seeking a Field Service Manager for our packaging equipment division in Illinois. You will lead the field service team, drive customer satisfaction, and own escalations while partnering with Engineering, Manufacturing, Sales and Product Development.... 

    Prevalent Group

    Lombard, IL
    4 days ago
  • Position Summary The AMS Field Service Coordinator (Data Center) is responsible for the...  ...oversight of field service activities at customer data centers, utilizing qualified third-...  ...all logistical aspects of on-site service delivery, ensuring projects are executed... 
    Immediate start

    G&W Electric Co.

    Romeoville, IL
    6 days ago
  • Rosso Recruiting seeks a Services Business Unit Manager to own and optimize a growing HVAC service division in the Westmont/ Pasadena area...  ...deliver high-quality service while achieving profitability and customer satisfaction. The role offers leadership responsibility,... 

    Rosso Recruiting

    Westmont, IL
    3 days ago
  •  ...General Manager for Lombard, IL to lead a major service-based operation. You will oversee service, repair sales, customer success, field operations, and financial results—...  ...high-performance culture. The role requires strategic leadership, strong people development, and a... 
    Flexible hours

    KONE

    Lombard, IL
    3 days ago
  • A leading eClinical platform provider is seeking a Customer Success Manager to drive client engagement and product adoption in clinical trials. You will collaborate with customers to align platform usage with their operational and regulatory needs, ensuring they maximize... 

    Cloudbyz, Inc.

    Naperville, IL
    5 days ago
  •  ...Electronics in Downers Grove, IL, is seeking a Key Account Executive to act as the single point of contact for large, complex customers. You will develop strategic relationships with high-level decision makers, drive solution-based selling, and aim to increase sales and margins... 

    Arrow Electronics

    Downers Grove, IL
    18 hours ago
  •  ...responsible for the successful vision, strategy,...  ...Environmental Services (ENS) Global Practice...  ...of a long-term strategic plan for the...  ...strategy, sales, and customer retention...  ...for the ultimate delivery of services and client...  ...invest in emerging leaders.Enable others to... 
    Contract work

    Burns & McDonnell

    Downers Grove, IL
    1 day ago
  • Jiffy Lube International in Lombard, IL is hiring a Crew Chief to join the management team and drive top-notch service. You will guide the crew alongside the GM, train staff, and help grow sales while maintaining a safe, efficient work environment. The role emphasizes leadership... 

    Jiffy Lube International

    Lombard, IL
    5 days ago
  • Acrisure seeks a Senior Account Manager to lead strategic client service for complex accounts and supervise service delivery. You will mentor team members, collaborate with Producers and Account Executives, and drive retention, growth, and client satisfaction through expert... 

    Acrisure

    Naperville, IL
    2 days ago
  • $120k - $190k

     ...Eligible for remote: YesApply: Strategic Account Manager Remote - East...  ..., and system integrators.The successful candidate will inherit active...  ...a robust pipeline of target customers while identifying...  ...made us a global electronics leader. Our experienced people, groundbreaking... 
    For contractors
    Remote work
    Flexible hours

    Molex

    Lisle, IL
    3 days ago
  • Bradford Labs is seeking a Customer Success Specialist who acts as the primary advocate for customers while driving operational excellence...  ...communication skills, analytical thinking, and a background in customer service. With an ability to resolve conflicts and build relationships... 

    Bradford Labs

    Broadview, IL
    2 days ago
  •  ...client relationships, ensuring service delivery excellence, driving process...  ...ideal candidate combines strategic account management skills with...  ...of contact alongside Client Success for assigned client accounts...  ...ensuring a high level of customer satisfaction. Manage and oversee... 
    Remote work
    Monday to Friday

    Jorie Healthcare Partners LLC

    Oak Brook, IL
    2 days ago
  •  ...Brook, IL) is a full-service contract furniture dealership...  ...and optimal service delivery of all parties engaged...  ...continuity and success. Respond to all inquiries...  ...Business Advocacy. Set and strategically execute quarterly and...  ...situations Strong customer service, problem‑... 
    Full time
    Contract work
    For contractors
    Work at office

    Henricksen & Co

    Oak Brook, IL
    2 days ago
  • $80k - $120k

     ...States and dedicated partners strategically located throughout the world...  ...market knowledge to provide customers with true global logistics...  ...an established logistics and service solution that provides...  ...solution development and proposal delivery, as needed, or as directed... 
    Temporary work
    Local area
    Flexible hours

    Laufer Group International

    Oak Brook, IL
    1 day ago
  • Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long‑term success for our largest restoration clients. The Enterprise CSM serves as a trusted advisor, ensuring customers realize measurable value from the... 
    Work at office

    Albiware Inc.

    Oak Brook, IL
    5 days ago
  •  ...profitability for assigned principals through effective leadership and strategic account management. The role requires delivering volume, share...  ...will coordinate with Sales Managers and Marketing to develop Customer Business Plans, maintain strong principal relationships, and... 

    Acosta

    Oak Brook, IL
    4 days ago
  • $17.65 - $19.64 per hour

     ...what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well... 
    Work at office
    Local area
    Shift work

    Chipotle

    Romeoville, IL
    2 days ago
  • Chipotle - - Responsibilities: Ensure safe and quality food is prepared and served; Maintain a clean and organized line; Support food safety policies and procedures; Assist with crew training and performance reviews; Help resolve customer incidents

    Chipotle

    Romeoville, IL
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Strategic Service Delivery Leader for Customer Success. Be the first to apply!