Security Officer

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Security Officer 4 days ago Requisition ID: 1108 Salary Range: $22.00 To $22.00 Hourly The Boston Athenæum seeks an experienced Security Officer to join its Security team. The Security Officer plays a vital role in maintaining a safe, secure, and welcoming environment for members, patrons, staff, and visitors. This position focuses on protection of people and property while supporting the library’s mission as a public, inclusive, and educational space. Schedule Shift One: Monday to Thursday - 12:30 pm to 8:30 pm; Saturday - 10:00 am to 6:00 pm Shift Two: Tuesday to Saturday 9:00 am to 5:00 pm Key Responsibilities Monitor library premises to ensure safety and security of patrons, staff, and property. Conduct regular, highly visible patrols & tours throughout all interior zones (reading spaces & work spaces, restricted area, staff areas, and multi-level library stacks). Enforce library policies, rules of conduct, and safety procedures in a professional and respectful manner. Remain alert and observant to spot unusual behavior, safety hazards, or potential security breaches. Respond promptly to incidents, disturbances, medical situations, or emergencies. De‑scale conflicts and disruptive behavior using calm, non‑confrontational techniques. Document shift logs, incident reports, building hazards (e.g., liquid spills, broken locks, blocked fire exits, or poor lighting) along with the precise location and corrective action taken. Assist patrons with safety‑related concerns and provide general assistance when appropriate. Report any incidents, suspicious activities, and safety hazards. Coordinate with library staff, local law enforcement, and emergency services when necessary. Operate modern surveillance systems (CCTV), alarm panels, and access‑control hardware. Interact with visitors (answer basic questions, note concerns, etc.). Manage entryways, check credentials, and maintain order during large events. Execute evacuation plans, respond to fire alarms, and apply first aid or CPR. Make quick, sound decisions under pressure while following standard protocols. Qualifications & Skills High school diploma or equivalent (GED) required. Prior experience in security, hospitality, customer service, law enforcement, military service, or a related field preferred. Ability to stand, walk, and remain alert for extended periods while performing physical security and monitoring duties. Strong observational skills with the ability to identify and respond appropriately to potential safety or security concerns. Ability to de‑scale conflicts and resolve issues professionally and effectively. Strong problem‑solving skills and the ability to make timely decisions under pressure. Proficiency with basic computer applications and security‑related technology. Commitment to providing exceptional customer service while maintaining a safe and welcoming environment. Ability to work collaboratively as part of a team. How to Apply To apply, please submit a Cover Letter and Resume. Equal Opportunity Statement The Boston Athenæum is an equal opportunity employer. We welcome candidates who will increase our diversity; we encourage candidates of color and all diverse candidates to apply and are committed to hiring individuals who value a diverse and inclusive work environment. The Boston Athenæum is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation, please contact HR Generalist Nora Conley at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr