Receptionist

Job Description

Job Description

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental !

Company Overview

At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks—we partner with our customers to drive efficiency and success on every job site.

RECEPTIONIST

POSITION SUMMARY

The Receptionist is a key support role within the organization and serves as the first point of contact for all visitors and incoming communications. This position creates a positive and professional first impression while supporting daily administrative operations, managing front desk activities, maintaining accurate records, and providing cross-functional support.

LOCATION

• Onsite

COMPENSATION

• This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.

RESPONSIBILITIES

• Serve as the face and voice of the company by greeting visitors, clients, and vendors in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls while maintaining a high level of customer service.
• Manage phone system schedules, including after-hours routing and holiday coverage.
• Communicate effectively between customers, Inside Sales, and internal departments to ensure requests are routed and resolved efficiently.
• Maintain and update CRM database, including entering new customer information and ensuring data accuracy.
• Coordinate incoming and outgoing mail, shipments, and deliveries.
• Order and maintain office and breakroom supplies to ensure all common areas are stocked and organized.
• Maintain the presentation of common areas, including conference rooms, breakrooms, and lobby, ensuring a clean and professional environment.
• Support facility upkeep by monitoring cleanliness and coordinating needs as appropriate.
• Track, organize, and maintain inventory control of vehicle license plates, ensuring accurate documentation and audit readiness.
• Assist with planning and execution of company events, including setup, coordination, and post-event cleanup.
• Coordinate and manage ordering of meals for large events and internal onsite meetings.
• Assist with administrative and operational projects, including audits, reporting, document preparation, and data entry.
• Provide support to HR and leadership teams with onboarding tasks, event coordination, and internal communications.
• Maintain confidentiality when handling sensitive company and employee information.
• Monitor inventory levels and identify cost-saving opportunities while maintaining service levels.
• Coordinate relationships with office vendors, including office supplies, catering, shipping, and facility services.
• Consistently creating a positive and professional first impression.
• Maintaining accurate and audit-ready records with minimal errors.
• Ensuring seamless communication across departments.
• Keeping all front office and common areas organized and presentable.
• Supporting company events and meetings with strong execution and attention to detail.
• Proactively contributing to overall office efficiency and team success.

REQUIREMENTS

MUST HAVE

• High school diploma or equivalent required
• 0-2 years of experience in an administrative or customer-facing role
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint).
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills with strong attention to detail.
• Exceptional customer service mindset with the ability to create a welcoming and professional environment.
• Ability to work both independently and collaboratively in a team environment.
• Self-motivated with a proactive approach to problem-solving.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong reliability, punctuality, and accountability.

NICE TO HAVE

• Associate or bachelor's degree preferred or equivalent work experience
• Experience working with CRM systems or internal databases.
• Familiarity with office equipment such as multi-line phone systems, printers, and shipping tools.

Employee Benefits

At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.

Wellness & Fitness

Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered.

Exclusive Employee Perks

Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable:

• PTR Swag & Uniform/Boot Allowance
• On-site Micro-Markets stocked with snacks and essentials
• Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment
• Additional partner and vendor discounts

Performance Incentives (Commissions, Bonuses & Profit Sharing)

At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.

Comprehensive Benefits — Starting Day One

✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching and long-term financial planning support
✔ Paid time off so you can recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning and development opportunities

Training, Growth & Recognition

We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.

Culture & Connection — More Than Just a Job

At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values.

Connect and engage through:

✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication

Employment Classification

Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs.

Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.

Equal Opportunity Employer

Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law