Veterinary Assistant/Receptionist

Job Description

Full job description

Wanted: Superstar Veterinary Client Service Representative!

Full-Time Position $17-$22 depending on experience

Are you the human equivalent of a tail wag-friendly, enthusiastic, and impossible not to smile at? Do you love animals so much that you secretly talk to them like they understand every word? If so, we want YOU to join our crew at Hillside Pet Clinic!

We're on the hunt for a Veterinary Assistant/Customer Service Representative combo who can juggle phones, appointments, and furry/feathered/scaled friends like a circus star-while still making every client feel like they just walked into a five-star spa.

What You'll Be Doing (Besides Petting ALL the Animals ):

Greeting clients with your brightest smile and making every visit a pawsitive experience

Answering phones, scheduling appointments, and being the go-to guru for client questions

Helping our veterinarians and techs with admin tasks when assigned to the front desk shift or filling in for our front desk superstars. (we promise they're lovable, but busy!)

Keeping client records up-to-date and the reception area looking fabulous

Checking in appointments and being one of our Veterinarians super best friend for the day when assigned to the Veterinary Assistant position.

Who We're Looking For:

Someone with previous customer service or veterinary experience (bonus points if you can speak "woof" "meow" "squawk"

A multitasking wizard who can answer the phone while soothing a nervous kitty

Detail-oriented, organized, and ready to roll with a positive attitude

Computer-savvy, reliable, and as dependable as a Labrador fetching a ball

Why You'll Love It Here:

Join a team that shares your love for animals (and your appreciation for funny pet memes)

Opportunities for growth and development-because we like our people as happy as our pets

Employee discounts, staff bonuses, and health, dental, and vision benefits

401(k) with matching, tuition reimbursement, paid time off, flexible scheduling, and even a scrub allowance (we know you'll want to look cute while saving lives)

Pay: D.O.E.

If you're ready to bring your energy, compassion, and sense of humor to a team that truly values you-and the pets you'll help-then apply today!
Hillside is looking for it's next rockstar family member!


National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose : Give pets and the people who love them more quality years together

Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.


Values : Care Deeply, Do What's Right, One Team, Own It, Shape What's Next


One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.


At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.