Housekeeping Supervisor

Room Attendant Supervisor

You will:

1. Inspect the Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
2. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
3. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
4. Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
5. Maintain key control.
6. Handle items for "Lost and Found" according to the standards.
7. Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
8. Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
9. Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
10. Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
11. Assist with training of Housekeeping staff.
12. Ensure completion of cleaning projects on a biannual basis.
13. Ensure overall guest satisfaction.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Qualifications

Behaviors:

Preferred:

Thought Provoking: Capable of making others think deeply on a subject

Leader: Inspires teammates to follow them

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Motivations:

Preferred:

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.