Enterprise Customer Success Manager
Alpine Solutions Group
Job Title5+ years of enterprise B2B SaaS customer success management with portfolio ownership of $500K+ ARRProperty management or PropTech industry experience with understanding of multifamily and commercial real estate operationsProven track record driving net revenue retention above 110% through expansion and renewal strategiesExecutive relationship management with enterprise Directors and VP-level stakeholdersImplementation and onboarding program management for technical software deployments across multi-site portfoliosPreferred SkillsExperience with parking operations, access control systems, or physical asset management platformsWorking knowledge of SQL and experience with low-code platforms (Retool, Airtable, etc.) to build dashboards and operational tools without waiting on engineeringBackground in residential or commercial property management operations (HOA, multifamily, office)Familiarity with mobile app adoption strategies and resident engagement programs
Vacancy posted 4 days ago
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