Service Leader

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well‑trained and provides good customer service. The responsibilities require Service Leaders to be on their feet working while clocked in, unless on break. When not busy, they are expected to evaluate other tasks that need to be completed and assist others. What You'll Do Follow Chipotle’s policies and procedures. Ensure great‑tasting, high‑quality food is served. Help resolve food quality issues. Support food safety, including hand washing, glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and following the Daily Food Safety Checklist. Help resolve customer incidents and work to ensure positive customer experiences. Monitor crew breaks, shift changes, shift meetings, and line schedules. Develop and cross‑train all front‑of‑house crew. Assist with crew performance reviews. Develop future Service Leaders. Assist with miscellaneous office administration duties (banking, cash‑handling policies, and office paperwork). Ensure office equipment remains in working order and office supplies are ordered as necessary. Ensure the proper quantity of supplies is available as needed. What You'll Bring To The Table Understand and articulate Chipotle’s Food With Integrity philosophy. Have knowledge and experience of cash‑handling policies and procedures. Have knowledge of Food Safety and health department matters. Have familiarity with office paperwork. Be able to speak, write, read, and understand the primary language(s) of the work location. Have a high school diploma. Have restaurant experience. What's In It For You Tuition assistance (100% coverage for select degrees or up to $5,250/year). Free food. Medical, dental, and vision insurance. Digital Tips. Paid time off. Holiday closures. Competitive compensation. Opportunities for advancement (80% of managers started as crew). PAY TRANSPARENCY Base pay range: $16.30–$18.14 per hour. Actual base pay may vary depending on skill level, experience, and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit for more details. Equal Employment Opportunity Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values‑driven, people‑first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact View email address on click.appcast.io if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non‑accommodations related requests. #J-18808-Ljbffr