Part-Time Client Support Technician

Part-Time Client Support Technician

Minnehaha County Safe Home invites you to apply for a Part-Time Client Support Technician. Are you looking for a unique overnight part-time opportunity that offers flexibility, an inclusive work environment, and the opportunity to make a positive impact? Safe Home is a 33-unit supportive housing program designed to provide individuals experiencing long-term homelessness and alcohol dependence with permanent housing opportunities, intensive case management, and access to additional supportive services. Safe Home is an evidence-based 'Housing First' concept that provides housing to the most chronically homeless residents of the community, the overall costs of community, emergency services are reduced dramatically.

Our team is cohesive and driven by a shared mission. Safe Home is a long-term, voluntary housing program that fosters the opportunity to develop a strong sense of community and positive working relationships. Those successful in this part-time overnight position possess compassion for our residents, are motivated and self-starters, as well as being committed to a strong team-focused environment. During the overnight hours when most residents are asleep, your presence provides safety, comfort, and peace of mind, making you an essential part of their support system.

Why Join Us?

• Flexible Scheduling: Perfect for those who are dependable and seeking extra income, weekend overnight shifts offer flexibility without interfering with your weekday commitments.
• Engaging Variety: Juggle a variety of different tasks – from welcoming guests, monitoring security cameras and answering phones, to preparing meals and handling the behind-the-scenes responsibilities to keep the facility running smoothly.

How You Will Make an Impact

• Monitor front desk operations, visitor access, and facility security.
• Screen residents, guests, and property for prohibited items.
• Respond to emergencies and contact appropriate assistance when needed.
• Monitor security cameras and surveillance systems.
• Assist residents, guests, and outside service providers.
• Support meal service operations and maintain dining area cleanliness and supplies.
• Enforce facility rules and support resident accountability and program goals.
• Perform routine cleaning in residential and common areas.
• Create, activate, and manage resident and staff ID badges.
• Supervise resident work assignments and building maintenance tasks.
• Coordinate maintenance and repair requests and respond to urgent facility issues.

What You Need to Succeed in this Role

A high school diploma or GED plus one year general office or security work. Must be age 21 or older at the time of hiring. Comparable combination of education and experience may be considered. Experience working in an environment that requires critical thinking and problem-solving skills. Must successfully complete pre-employment background process.

Strong problem-solving skills to quickly and efficiently resolve issues while diffusing challenging situations and conflicts. Strong multi-tasking abilities. Knowledge of and skill in using technology and related software systems. Effective verbal and written communication. Ability to build and maintain positive, collaborative relationships with colleagues, other agencies, and the public. Demonstrate team participation and a workplace philosophy that enriches staff's ability to reach goals and provide a high level of customer service. Present a professional appearance and communicate with others in a respectful and approachable way.

EEO Statement

Minnehaha County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, citizenship, sex or gender including pregnancy, sexual orientation and gender identity, marital status, age, disability, veteran's status, genetic information, or any other legally protected status. Arrangements for accommodations required by disabilities can be made by contacting Human Resources at View phone number on click.appcast.io.

This position is not eligible for benefits.