Client Account Manager (Agency)

Requirements 7+ years of experience in sales or account management within digital advertising or performance marketing, with a strong focus on agency accounts Proven track record of managing and growing agency client accounts, exceeding sales targets, and driving revenue growth Deep understanding of performance marketing principles, the CTV advertising ecosystem, and the broader digital media landscape, including how agencies plan, buy, measure, and report Experience managing enterprise-level agency relationships with complex accounts and large budgets Exceptional communication and interpersonal skills, with the ability to build rapport, influence senior stakeholders, and navigate complex client relationships Strategic thinker with the ability to develop and execute account plans, identify portfolio-level opportunities, and drive initiatives that achieve business objectives Analytical mindset with the ability to interpret data, assess campaign and portfolio performance, and deliver actionable insights to agency partners and their clients Comfortable leveraging AI tools to enhance productivity, streamline workflows, and surface insights, using technology as an additive layer to sharpen decision‑making and elevate client strategy Results‑driven and client‑focused, with a genuine passion for delivering exceptional service and value to agencies and their client rosters Bachelor's degree in Business, Marketing, Advertising, or a related field; MBA or advanced degree is a plus What the job involves As Manager of Agency Account Management, you'll lead a team dedicated to agency client success, deepen relationships with key agency partners, and drive the growth and execution of CTV performance campaigns across our agency portfolio You'll oversee and mentor a team of Agency Account Managers, own senior relationships across holding company, independent, and performance‑focused agencies, and lead revenue growth through upsell, cross‑sell, and retention initiatives Success in this role means enabling your team to consistently exceed revenue targets, strengthening tvScientific's position as a preferred CTV performance partner, and contributing meaningfully to the growth of our organization Lead and formally manage a team of Agency Account Managers, overseeing hiring, performance management, and career development while cultivating a coaching culture that consistently delivers against revenue and retention goals across the agency portfolio Own a portfolio of strategic agency relationships, serving as the senior point of contact for key stakeholders across investment, strategy, and account leadership Build and maintain strong, long‑lasting agency partnerships by deeply understanding client portfolios, planning cycles, measurement priorities, and commercial models Develop and execute agency account plans to drive adoption of tvScientific, increase share of wallet, and unlock multi‑brand and multi‑business‑unit expansion Proactively identify and pursue upsell and cross‑sell opportunities, including new brands, incremental budgets, testing roadmaps, and advanced measurement, to maximize revenue potential Oversee campaign strategy, optimization, and measurement plans to ensure agencies consistently deliver strong performance outcomes to their clients Serve as a trusted advisor to agency partners, providing POVs on CTV, programmatic, performance media, and measurement best practices in QBRs, JBPs, and senior‑level reviews Partner closely with Sales, Marketing, and Product to translate agency needs into scalable solutions, packaging, and positioning that resonate with planners, buyers, and client leads Monitor and analyze performance across agency books of business, delivering insights and recommendations that shape both agency‑level and client‑level strategy Stay ahead of agency industry trends, holding company structures, evolving buying models, and competitive dynamics to proactively address partner needs Help shape and evolve our Agency Go‑To‑Market strategy, including playbooks, packaging, and commercial enablement materials #J-18808-Ljbffr Pinterest