Cafe General Manager

Cafe General Manager - New York City

We are seeking a business-savvy, hospitality-driven General Manager to lead a respected cafe in New York City. This hands-on role offers the opportunity to work closely with a dedicated team, ensuring smooth daily operations while fostering an outstanding work-life balance in a daytime-focused concept.

Cafe General Manager Benefits & Compensation

• Competitive salary range of $80,000-$85,000 (dependent on experience) with quarterly bonus potential
• Comprehensive healthcare coverage and paid parental leave
• 401(k) plan with company match
• Commuter benefits and paid vacation and holidays
• Monthly stipend for cell phone usage
• Robust Employee Assistance Program and Employee Resource Groups
• Complimentary coffee and shift meals
• Career development opportunities with a growing company

Cafe General Manager Requirements & Qualifications

• Minimum 2 years of General Manager experience in a full-service restaurant
• Passion for hospitality and delivering exceptional guest service
• Proven track record of achieving key performance indicators
• Strong financial acumen with experience managing P&L, budgeting, and forecasting
• Coaching and mentoring skills to develop hourly team members
• Highly organized with excellent interpersonal and communication skills
• Ability to stand for extended periods and lift up to 40 lbs
• DOH Accreditation and/or ServSafe Certification

Cafe General Manager Day-to-Day Responsibilities

• Oversee daily cafe operations to ensure smooth and efficient service
• Set a positive tone and inspire the team to deliver excellent guest experiences
• Build genuine connections with guests, fostering a welcoming atmosphere and regular clientele
• Enforce quality assurance standards and service steps with consistency
• Manage store profitability by meeting sales, cost of goods, and labor targets
• Support team development through regular feedback and performance reviews
• Lead by example in Health & Safety practices and ensure compliance
• Engage with the local community to reflect the company's values in the neighborhood

This role is ideal for a passionate leader who thrives in a dynamic, guest-focused environment and is eager to make a meaningful impact.