Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 after spending more than five years as a State Farm team member, giving me firsthand experience and a strong foundation in the insurance industry. Today, I lead a close-knit team of three, including two in-office team members and one remote team member. Outside of work, I'm the proud parent of three young children, so I understand the importance of balancing career, family, and long-term goals.

We offer health benefits, licensing reimbursement, opportunities for professional development and career growth, and a strong commitment to work-life balance. We believe in supporting our team both personally and professionally while creating an environment where everyone can succeed.

Our culture is laid-back, collaborative, and supportive, with clear systems and processes that help our team succeed. At the same time, we have high expectations for effort, accountability, and customer outreach. I'm looking for someone who is reliable, trustworthy, motivated, and ready to make an impact in a growing agency where every team member plays an important role.

ROLE DESCRIPTION:
James Bolte - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.