Back Office Support Admin

Back Office Support Admin

Location: Chicago, IL

Duration: 6+Month contract

M-F 6:30am-3pm or 7:00am-3:30pm

Responsibilities

The right person for this position will be someone with strong data entry experience, customer support attention to detail and good at retaining information.

Time Entry

• Receive the daily recap sheets from field employees and reconcile with the electronic time entry system.
• Make updates as necessary and submit for approval.

Resource Scheduling

• Update the PCAD application to reflect available daily resources

Absence Tracking

• Employees not reporting to work are expected to inform management and those notifications need to be logged, tracked, and reported.

Vehicle Tracking

• Each of the 140+ employees has their own vehicle and they often change locations or are down for maintenance.
• The status and location of all the vehicles needs to remain up-to-date.

Assist Supervisors in Managing CCG Tools and Devices

• Each of the 140+ employees has specialized tools and devices to assist them in their tasks.
• Assist the Supervisors with keeping track of available supplies and taking steps to repair or replace as needed.

Facilitate Annual and Ad-hoc Training Sessions

• Training sessions are often held to pass along new or changed information in policies or procedures.
• This position may help in coordinating those sessions and delivering the material.

Qualification

• Strong data entry experience

Attention to detail and good at retaining information