Help Desk Analyst
InstantServe LLC
IT Support Consultant (Remote - Denver, CO Residents Only)
Qualifications
This role supports the Information Technology Services (ITS) team and is responsible for providing high-quality technical support for hardware, software, and networking issues. The consultant will interact with customers and vendors both over the phone and in-person to resolve a wide range of technical problems.
The position includes statewide support for:
Desktop Support & Imaging
Qualifications
- Bachelor's degree or equivalent professional experience
- Strong background in:
- Help Desk / IT Support
- Customer Support & Customer Service
- Active Directory
- Computer Networking
- Troubleshooting & Analytical Skills
- Experience with imaging, deployment, and desktop support
- GHOST 8.0+ experience required; FOG experience is a plus
This role supports the Information Technology Services (ITS) team and is responsible for providing high-quality technical support for hardware, software, and networking issues. The consultant will interact with customers and vendors both over the phone and in-person to resolve a wide range of technical problems.
The position includes statewide support for:
- 2,800+ desktops
- 100+ laptops
- 400+ networked multifunction devices and printers
across multiple Colorado locations.
Desktop Support & Imaging
- Perform extensive imaging and deployment of desktops and laptops
- Utilize GHOST 8.0 or higher (required) and optionally FOG for imaging
- Diagnose and resolve PC hardware/software issues using a variety of diagnostic tools
- Rebuild systems and reconfigure user-specific settings
- Install, update, and maintain software of moderate complexity
- Configure and install terminal emulation tools for host system access
- Assist with installation, modification, and maintenance of network components
- Support LAN environments and troubleshoot basic networking issues
- Support system hardware/software upgrades and enhancements
- Provide exceptional customer service while troubleshooting issues
- Communicate and coordinate with vendors to resolve technical problems
- Respond to technical concerns both remotely and on-site as needed
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Help Desk Analyst in United States vacancy
- 6AM City, LLC is seeking a Level 2 Help Desk Analyst for a short-term contract position in San Diego, California. In this role, you will utilize your technical expertise to analyze and solve problems while providing exceptional customer service. You will be responsible...SuggestedTemporary work
- ...Position: Help Desk Data Entry Analyst Location: Indianapolis, Indiana 46259 Duration: 06 Months Contract(Hybrid) JOB DESCRIPTION: The Helpdesk Data Entry Analyst at IDOH plays a critical role in supporting public health initiatives by ensuring accurate...SuggestedContract workWork at officeLocal area
Ageatia Global Solutions
Indianapolis, IN3 days ago - ...ensure smooth operation of company-wide systems. Preferred Qualifications: ~3+ years of experience in a technical support or help desk role. ~ Strong understanding of Windows 11, Active Directory, and Microsoft O365. ~ Experience troubleshooting network...SuggestedRemote work
STI
Atlanta, GA10 hours ago - ...Help Desk System Analyst/Technical support Atlanta, GA 10+ Months Temp to perm position. Description: We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft...SuggestedPermanent employmentTemporary workWork at officeLocal areaRemote workWork from home
STI
Atlanta, GA1 day ago - ...Help Desk System Analyst Location: Atlanta, GA (On-site) Duration: 10 months Note: Candidates previously submitted for DOAS Helpdesk System Analyst (760503) will not be considered. Please only submit candidates with a proven track record. Work Schedule: Monday–Friday...SuggestedMonday to Friday
Crescens
Atlanta, GA16 hours ago - ...Help Desk Analyst - myColorado Client: Colorado OIT (Office of Information Technology) Location: Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM - 5:00 PM MST Job Summary The...Work at officeLocal areaRemote workMonday to Friday
InstantServe LLC
United States2 days ago - ...and delivers quality customer service to Beacon Health System Help Desk customers. Receives requests, analyzes and diagnoses hardware... ...the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text. *...Work at officeImmediate startFlexible hoursShift work
Beacon Health System
Granger, IN15 hours ago $31 per hour
...Overview: Term: 6 months Location: Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be...Work at officeRemote workZones
Bowling Green, KY15 hours ago- ...Help Desk Analyst We are looking for a Help Desk Analyst, based in Latin America to work on a long-term project for one of our clients, a hyper-growth fintech company based in Los Angeles, California. Our client’s mission is to make financial advice better and more...Work at officeRemote work
Prediktive
United States16 hours ago $47.14 per hour
...printer hardware and software, mobile devices, and handhelds. Participate in technology refresh projects. Provide in-person, desk-side, and remote support to business users. Serve as the initial point of contact for troubleshooting all IT-related problems....Hourly payRemote workAxelon
United States8 hours ago- ...Short Description: The Help Desk/Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS). Complete Description: Local candidates only. This role ensures that data submitted by healthcare...Local area
Sparktek
Indianapolis, IN2 days ago $25 - $30 per hour
...Help Desk Analyst L2 Location: Portland, OR, United States Salary Range: USD 25.00-30.00 Annually Date Posted:Mar 3, 2026 Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with...Remote workZones
Portland, OR4 days ago- ...Summary Balfour Beatty is seeking a Help Desk Analyst to join our information technology team in Dallas, TX. This is a hybrid position that allows the employee to work three days a week at the office and two days a week at home. Essential Functions End-User Support...Work at officeRemote work2 days per week3 days per week
Balfour Beatty US
Dallas, TX16 hours ago $100k - $110k
...Job Description: Come join a dynamic, fast-paced watch center supporting 24x7 operations. In this mission-essential help desk role, you will maintain the customer's computers and networks, ensuring front-end systems continue to collect, process and transmit...Immediate startShift workDay shiftAfternoon shiftShield Consulting Solutions
Annapolis Junction, MD2 days ago$22 per hour
...competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Help Desk Analyst at our corporate office in Rock Island, IL. Hours are Monday-Friday, 8:00am-5:00pm Pay is $22/Hour & up, based on experience...Full timeTemporary workWork at officeRemote workMonday to FridayNight shiftWeekend workDohrn
Rock Island, IL4 days ago- Job Description Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice Presidents, Special Projects teams, Trainers, and all ...Work at officeRotating shift
Big Lots
Henderson, NC9 hours ago - ...Help Desk Analyst The Help Desk Analyst is the first point of contact for employees requiring technical assistance and support across Structural Integrity Associates and its subsidiaries. This role is responsible for responding to support requests, troubleshooting technical...Work experience placementWork at officeRemote work
Structural Integrity Associates
Huntersville, NC1 day ago $27.4 - $42 per hour
...Job Description Help Desk Analyst II Posting Start Date: 5/20/26 Requisition ID: 59149 Apply now Informations generales HOUSTON, United States, 77056 ENGIE North America Inc. Skilled ( 3 experience Digital / IT / Data Permanent...Minimum wagePermanent employmentFull timeTemporary workWork experience placementWork at officeLocal areaRemote workWork visaFlexible hoursENGIE North America Inc.
Houston, TX4 days ago- ...Job Description Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem... ...and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively...Work at officeRemote work
SpikeIT Global Solutions Inc
Trenton, NJ1 day ago $17 per hour
Job Title Provide quality technical support for Point of Sale Hardware, PC Hardware and PC Software to internal customers. Provide first level support for LAN and WAN equipment to all locations Job Details Time Type: Full Time Starting Pay: $17 / HR Job ...Full timeRemote workWeekend workMcCoy's LP Defunct
San Marcos, TX3 days ago- ...Help Desk Analyst Location: In-person - SAWS HQ Type: Part-time (32 hours per week) Start Date: SAP End Date: 12/31/2026 Job Summary The Help Desk Analyst is responsible for providing first level problem resolution and support...Part timeWork at officeRemote workNight shiftWeekend work
Abacus
San Antonio, TX3 days ago - ...Help Desk Analyst vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals...Remote workShift work
vTech Solution
Augusta, ME16 hours ago - ...Help Desk Analyst Nelson Mullins is seeking a Help Desk Analyst to provide basic to advanced technical support to Firm personnel. This role is responsible for communicating effectively with users, partnering with internal teams, diagnosing issues, and troubleshooting...Remote workWeekend work
Nelson Mullins
Atlanta, GA16 hours ago $45k - $65k
...The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and...Work at officeLocal areaRemote workShift workNight shiftNetwork Data Systems
Schaumburg, IL3 days ago- ...Help Desk Analyst 2 Candidates will work onsite in Franklin or Madison County, OH 6+ Months Interviews will be onsite. Location TBD after candidate screening. Travel is required Job Description: Independently installs, maintains, configures,...
STI
Franklin, OH4 days ago - ...Specialist Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents...
Vantage Point Consulting Inc.
Chicago, IL1 day ago - ...Req ID: 40548 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture...Work at officeLocal areaRemote work
Chenega Corporation
Arlington, VA4 days ago - ...for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. The Role The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and...Work at officeLocal areaHome office
Stand Out For Good
Knoxville, TN9 hours ago $20 per hour
...Help Desk Analyst 1 Atlanta, Georgia, United States About the Job Help Desk Analyst 1 Title/Role: GA DDS Help Desk Analyst 1 Worksite Address: 2206 East View Parkway Conyers, GA 30013 Max Pay Rate: $20.00 Work Arrangement: Hybrid Agency Interview...Contract workLocal areaPadmore Global Connections LLC
Conyers, GA16 hours ago- ...IT Help Desk Analyst This is a people-first, growth-oriented organization with a strong, collaborative culture. You'd support internal users as part of the IT help desk while growing your career in a team-focused environment! Position Summary: We are seeking an...Local areaRemote work
Duvari Group
United States16 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Analyst. Be the first to apply!
Related searches
- IT assistant United States
- junior it support analyst United States
- technical operations specialist United States
- technical marketing specialist United States
- desktop support analyst United States
- senior IT support technician United States
- personal computer support technician United States
- technical analyst United States
- customer support technician United States
- tech assistant United States