Technical Inside Sales Representative - Automation

Job Purpose MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. This position provides direct contact for external and internal customers in the sale of instrumentation and controls or specialty products, and works in conjunction with the Supply Management groups to ensure customer specifications for equipment are met. The role also assists in operational and administrative duties. Responsibilities Provide technical assistance and support for customers regarding product specifications and troubleshoot applications as needed. Size pneumatic and electric actuators for use on valves. Understand customers’ business, determine requirements and recommend specific products and solutions. Enter and maintain purchase orders, customer orders, procurement match and trade discounts. Maintain records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs and discounts. Maintain knowledge of current product pricing and obtain price quotes from vendors and Supply Management Groups for resale to customers. Establish rapport and provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function, including warehouse errors, shortages and damaged material. Maintain and approve quality standards and set up the correct description of all inventory items. Add new inventory to the system as needed and learn new procedures and product information as required. Available to work scheduled and unscheduled overtime, including on-call, and perform other duties or projects assigned. Take reasonable care for the safety and health of yourself and others and report workplace hazards, injuries or illness immediately. Qualifications Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work. Strong knowledge of PVF products, analytical reasoning, math and reading skills. Two or more years in customer service, inside sales and/or warehouse services in a position with increasing responsibility, including demonstrated sales experience. Demonstrated competence in the use of computers and software applications. Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. Willingness and ability to travel within and outside the region regularly. Current valid driver’s license with an acceptable record at all times. Additional Qualifications Provide documentation verifying legal work status. Read and speak the English language proficiently to communicate with others, understand and interpret safety instructions, and respond to inquiries. Understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. EEO Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #J-18808-Ljbffr MRC Global US Inc