Regional Director of Technology - US Operations (The Peninsula New York)

Job Description The Regional Director of Technology provides strategic leadership, governance, and oversight for all technology operations across multiple properties within US operations. The role ensures standardization of technology platforms, alignment with enterprise and cybersecurity standards, and delivery of consistent, high-quality guest-facing, in-room, and operational technology experiences. This role acts as a strategic business partner to the Property Managing Director, ensuring technology drives guest experience differentiation, operational efficiency, and commercial value. Key Accountabilities Strategy & Leadership Execute technology strategy aligned with business goals Act as strategic advisor to operational leadership Drive ROI-focused technology planning Technology Governance Execute governance frameworks and standards Ensure alignment with enterprise architecture and cybersecurity Drive consistency across all properties Operations Oversight Oversee multi-property technology operations Ensure system stability, scalability, and resilience Guide property IT leaders Digital Transformation Lead digital transformation initiatives Drive adoption of data, analytics, automation, and AI Evaluate emerging technologies Guest Experience Ensure consistency in digital guest journey Oversee key hospitality platforms and in-room technology Align guest-facing standards Cybersecurity & Compliance Execute cybersecurity and data privacy standards Ensure regulatory compliance Oversee disaster recovery and business continuity Data & Commercial Insight Use data to support revenue growth and efficiency Enable benchmarking and decision-making People Leadership Lead and mentor property IT leaders Build high-performing teams Investment & Vendor Management Manage budgets and investments Ensure ROI alignment Oversee vendor performance and contracts General Requirements Bachelor’s degree in IT, Business Administration, Hospitality Management or related discipline Postgraduate qualification preferred 12–15 years in technology leadership roles Experience in multi-property or regional environments Luxury hospitality experience preferred Hospitality platforms: PMS, CRS, CRM, POS, Spa Systems In-room and network infrastructure, telephone Use of AI/ML and intelligent automation in hospitality Cybersecurity, data privacy, integrations Strategic and commercial mindset Leadership and influencing skills Stakeholder management, communication and presentation skills, change leadership Salary: $160,000 to $180,000 annually. #J-18808-Ljbffr The Peninsula Hotels