Billing Analyst

Entry-Level Billing Support Administrator

Kept Companies is the largest self-performing commercial cleaning and maintenance company in the nation, with nine leading brands and over 100 locations across the United States. We provide essential services to restaurants, retail, transportation, supermarket, and commercial facilities nationwide. Our corporate billing and administrative teams are critical to supporting day-to-day operations and client satisfaction.

We are seeking an Entry-Level Billing Support Administrator to provide administrative and billing support in a fast-paced corporate environment. This role supports the billing and operations teams by managing shared email inboxes, assisting with billing portals, and coordinating communication between internal teams and clients. This is an excellent opportunity for candidates seeking experience in billing administration, corporate operations, or office support.

Key Responsibilities

• Monitor and manage multiple shared email inboxes using Microsoft Outlook
• Provide administrative support for billing and operational processes
• Assist with billing portals, invoices, and client documentation
• Respond to client inquiries and route billing or operational issues to the appropriate teams
• Track requests, follow up on open items, and support timely issue resolution
• Maintain accurate records, data entry, and documentation
• Support the billing team with general administrative and coordination tasks

Qualifications

• Bachelor's degree in a related field or equivalent administrative experience
• Experience with Microsoft Office, especially Outlook and Excel
• Strong written and verbal communication skills
• Excellent organizational, multitasking, and time-management skills
• High attention to detail and accuracy
• Ability to prioritize multiple tasks in a deadline-driven environment
• Willingness to learn billing systems, invoicing processes, and operational workflows

Why Work at Kept Companies

• Entry-level role with career growth potential
• Corporate office experience within a national organization
• Hands-on training and supportive team environment
• Benefits available after eligibility period