OPERATIONS MANAGER

Operations Manager

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

Position Overview

The Division of Behavioral Health and Recovery is pleased to announce an opening for an Operations Manager to supervise the Staffing and Control Units for the Alton Mental Health Center. The Alton Mental Center is seeking to hire an energetic and detail-oriented professional to direct and oversee professional personnel in the Operations and Staffing Units. Alton Mental Health Center strives to provide equitable access to social/human services, supports, programs and resources to enhance the lives of all who we serve.

Essential Functions

• Serves as the Operations Manager for the Alton Mental Health Center Staffing and Control Units.
• Serves as full-line supervisor.
• In collaboration with the Labor Relations Specialist and Human Resources Director of the facility, manages the pre-disciplinary process for the Nursing division.
• Serves as the hearing officer for level 1 grievances for the nursing division.
• Participates in a variety of hospital meetings.
• Evaluates services by conducting ongoing audits (e.g., performance improvement) of services provided in adherence to established goals and standards.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.
• Requires three (3) years of progressively responsible administrative management experience overseeing operations and staffing for a public or private organization.

Preferred Qualifications

• Three (3) years of professional experience developing and implementing policies and procedures for a public or private organization.
• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
• Three (3) years of professional experience working with human resources and labor relations rules, regulations and procedures.
• Three (3) years of professional experience working with labor relation activities, including grievances and contract interpretations, while utilizing ethical practices and procedures.
• Three (3) years of professional experience in a private or public organization maintaining confidentiality and handling sensitive information with professionalism.

Conditions of Employment

• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
• Requires the ability to work after business hours, weekends and holidays.
• Requires the ability to utilize office equipment including personal computers.

Work Hours: Mon - Fri, 8:00am - 4:30pm; 1-hour unpaid lunch

Headquarter Location: 4500 College Ave, Alton, Illinois, 62002

Division of Behavioral Health and Recovery Alton Mental Health Center Nursing Services/Staffing and Control Operations Work County: Madison

Agency Contact: View email address on click.appcast.io

Posting Group: Leadership & Management; Social Services

About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

Benefits

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick days annually (Sick days carry over from year to year)
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

Application Instructions

Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: View email address on click.appcast.io View email address on click.appcast.io