Therapy Operations Coordinator

Job Description

* Support Staff across multiple Therapy Programs & Locations *

* Manage Competing Priorities, Build Collaborative Relationships & Drive Operational Excellence *

We are seeking a highly organized, proactive, and technology-savvy Therapy Operations Coordinator.

This role provides administrative support to Therapy Services leadership while coordinating operational activities across departments under their supervision. This role supports clinical operations, project management, quality initiatives, workforce management, reporting, technology systems, and departmental communications to ensure high-quality patient care and efficient service delivery.

Key Responsibilities:

Administrative Operations & Department Coordination

• Coordinate administrative and logistical activities for Therapy Services, including caseload management, productivity tracking, and clinical documentation workflows.
• Manage travel requests, conference registrations, continuing education (CEU) tracking, and professional license renewals.
• Maintain department calendars, schedule meetings, reserve conference rooms, and coordinate staffing coverage across multiple locations.
• Organize meeting logistics, prepare materials, record meeting minutes, and maintain historical records.
• Process and reconcile department purchasing card expenses, receipts, expense reports, and financial requisitions.
• Collaborate with operational coordinators and outpatient admissions teams to support seamless service delivery.
• Assist directors and managers with workforce management tasks, including timecard approvals.

Quality Assurance, Compliance & Project Support

• Compile and monitor clinical quality metrics for leadership review and Quality Assurance Performance Improvement (QAPI) initiatives.
• Review policies and procedures to ensure operational compliance and best practices.
• Support regulatory, licensing, and accreditation requirements.
• Complete additional duties and assignments as needed.

Technology & Systems Support

• Support therapy-related technologies and software systems.
• Coordinate data backups, troubleshoot technical issues, and assist with system maintenance and repairs.

Data Management & Reporting

• Use systems such as OneChart, UKG, Absorb, Excel, and other reporting tools to generate operational reports.
• Track and analyze key performance indicators, including: Patient referrals, Attendance rates, Productivity metrics & Staff training and compliance

Does this sound like you?

• Advanced computer proficiency with Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint.
• Experience with Google Workspace tools such as Google Forms and collaborative applications.
• Strong knowledge of electronic medical records (EMR) systems and reporting platforms, including OneChart or similar systems.
• Excellent organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Strong analytical skills and experience creating reports, dashboards, and performance metrics.
• Exceptional written and verbal communication abilities.
• Initiative and problem-solving skills with a proactive approach to improving processes.

If you are an organized, detail-oriented professional who enjoys
coordinating projects, analyzing data, supporting leaders, and improving operations...
We would love to hear from you! Apply today!

LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program 

Why Work for Us?

We are Driven by our  Mission

Empowering people to live their best life.

We Have a  Vision for our Future

LifeScape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, LifeScape will become a destination for research, and the development, implementation and training of technology-based solutions to improve the lives of people we support.

We Lead with Shared  Values

Integrity - Compassion - Respect - Safety & Wellbeing - Fiscal Responsibility - Excellence - Accountability

Job Requirements

Required Education & Experience: High School Diploma or GED required.
Minimum of three (3) years of administrative experience, preferably in a healthcare or medical setting.
Equivalent combinations of education and experience will be considered.

Preferred Education: Associate's or Bachelor's degree in:
Business Administration ~ Healthcare Administration ~ Communications ~ Marketing ~ or a Related field

All positions require a clear background check and drug screen upon conditional offer.

Note: Job postings are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principle job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

LifeScape is an Affirmative Action & Equal Opportunity Employer of females, minorities, individuals with disabilities and protected veterans. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.