On-Call Receptionist

Job Description

Job Description

The Front Desk Receptionist at Bethel Church is a vital role responsible for managing a dynamic and fast-paced front desk environment. This position requires exceptional communication skills, the ability to pastor and manage high-emotion interactions with grace, and a strong capacity for multitasking. This role is a vital part of our church and often the first person to interact with our visitors.

The ideal candidate will be adept at managing a high volume of requests, both in person and digitally, and will provide crucial support to both staff and visitors, as well as taking the initiative to improve systems and manage ongoing long-term projects.

Hours: Between 0 and 10 hours per week regularly.
Candidates hired into this position can expect 0-10 scheduled hours each week, with the possibility of additional hours as they become available.

Job Requirements

• Excellent communication skills, both verbal and written, with a strong ability to handle sensitive and high-emotion interactions.
• Proven experience in a receptionist or administrative role, preferably in a church or similar environment.
• Ability to manage multiple tasks simultaneously with a high degree of organization and attention to detail.
• Excellent project management skills to maintain ongoing projects and follow through.
• Experience with crisis management and de-escalation techniques.
• Proficiency in office software and equipment, including phone systems, email, and digital communication tools.
• Flexibility to work varying shifts, including weekends or evenings as required.

Minimum Qualifications

• Believes and adheres to the beliefs and vision of Bethel Church.
• Strong communication skills to represent Bethel Church with integrity.
• Ability to multi-task and respond to time-sensitive situations.
• Strong personal skills to welcome and make visitors feel at home.
• This position does not qualify for sponsorship of work authorization or an employment visa, so candidates must be legally qualified to work in the U.S. to be considered for this position.
• Ability to fulfill the work and physical requirements of the role. (Please see attached descriptions.)

Preferred Qualifications

• Experience working in a large church or faith-based organization.
• Familiarity with church operations and community outreach programs.
• Experience in customer-facing or service roles.

Top 5 Competencies

• Communication
• Problem-solving
• Flexibility
• Pastoring
• Organization

Benefits

• Paid Time Off (Sick, Jury Duty & Bereavement Leave)
• Free Bethel Online Account (Exclusive access to conferences, services, classes, shows, and more!)
• Free Bethel Leaders Network ENGAGE membership - Full Access to the Online Platform
• 20% Discount on most Items in the Bethel Bookstore as well as discounts in the Bethel Music online store and Hebrews coffee shop
• Invitation to attend Select Conferences
• Opportunity to work with some of the most passionate lovers of Jesus in the world!