Customer Service Agent

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! Responsibilities: • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Work closely with the sales lead to stay up-to-date on service and product knowledge • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Maintain customer accounts and update with new account information as needed • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Qualifications: • Excellent active listening, interpersonal, and communication skills • Experience working in a customer-oriented atmosphere • High school graduate, G.E.D. recipient, or equivalent Compensation: 41000-60000

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Compensation:
$41,000-$60,000 per year