Part-Time Library Associate — Customer Service & Tech Help

Library Associate #25C-23 (20660063) job at CalOpps. San Francisco, CA. Location 1044 Middlefield Road Redwood City, 94063 About the Position The Redwood City Public Library is looking for a community‑centered, values‑driven person who will deliver active and engaged customer service, with a focus on supporting self‑service and delivering a top‑notch experience for each visitor of the library. The ideal candidate will work well with others to achieve goals in a fast‑paced, innovative team environment. The candidate will be friendly, outgoing, enthusiastic, creative, technologically savvy and able to consistently provide superb service to a diverse community of library users. This selected candidate will work year‑round 5-15 hours per week including nights and weekends, at any of our library facilities – Redwood City Downtown Library, Redwood Shores Branch Library and Schaberg Branch Library. Typical Duties Greet customers when entering and leaving the library; Provide customer service at all service points; Assist customers with self checkouts and other self‑service needs; Perform library services using new technologies; Issue library cards to new customers; Collect fines and fees; answer routine in‑person and telephone information questions; Explain library policies and resolve problems and complaints; Assist customers with computers and other devices; Follow opening and closing procedures; Assist in preparation and maintenance of displays of library materials; Collect statistics; Assist with preparing library materials for circulation; Perform routine clerical assignments and perform related duties as assigned #J-18808-Ljbffr Feitong Buke