Community Manager

Company Overview Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven our growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s portfolio spans multifamily, single‑family rental, affordable housing, build‑to‑rent, active adult, and student housing divisions across the country. Community Manager The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on‑site leader, you supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities Personnel Management Regular/daily on‑site attendance is required. Use consistent techniques and company directives to screen, hire, train, coach, and develop on‑site staff. Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Complete weekly/daily office & maintenance staff schedules and assignments. Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Financial Management Achieve the highest possible net operating income through effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments. Develop yearly operating budgets/forecasts. Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on time. Monitor the timely receipt, reconciliation, and coding of all vendor invoices. Ensure property closeout is completed on time and ownership financial reports are accurate. Strategic Leasing Management Develop yearly marketing plan and utilize marketing strategies & systems. Ensure staff leasing techniques are effective in obtaining closure, follow‑up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter). Effectively show, lease, and move in prospective residents. Administrative & Maintenance Management Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis. Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability. Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours). Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, and contractors). Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., “walk” units to ensure make‑ready and work orders are completed). Education & Experience High School Diploma or Equivalent; Bachelor’s degree preferred or four‑year experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Ability to understand and perform all on‑site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements While performing duties of this job, the employee is regularly required to communicate with others, perform repeated motions of wrists, hands, or fingers, and assess the accuracy, neatness, and thoroughness of the work assigned. Overtime, weekend, and nighttime work (emergencies) may be required. The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move around to accomplish tasks, or move from one worksite to another. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, or move to different positions to accomplish tasks in various environments, including tight and confined spaces. Work may involve overhead positions, reaching, adjusting or moving objects up to 25 lbs, lifting and placing objects up to 25 lbs, operating machinery or power tools, operating motor vehicles and/or golf carts, identifying and inspecting objects, and working in extremely low or high temperatures, outdoor precipitation and wind, and small or enclosed spaces. The employee may traverse flat and non‑flat terrain and may be exposed to hazardous chemicals. License / Equipment Must have reliable transportation due to the emergency on‑call requirement. Compensation & Benefits – The full‑time employee receives a comprehensive total rewards package, including medical, dental, vision, life, accidental, and disability insurance, a 401(k) with employer matching, commission and performance bonuses (when applicable), paid sick days, and company holidays. Salary Range : $58,000 per year to $63,000 per year This job description is a guide of expected duties and is not complete or permanent. The employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements. #J-18808-Ljbffr