Call Center Manager, 2-1-1 Services Leader

Goodwill Furniture Store

Goodwill Sacramento is seeking a Call Center Manager to oversee operations and enable staff to deliver quality information and referral services. This full-time position mandates management of the day-to-day activities of the 2-1-1 call center, ensuring high service standards and compliance with agency policies. The ideal candidate will have a Bachelor's degree in Social Work or a related field, with experience in call center management preferred. Strong organizational and communication skills are essential, and applicants should be prepared for a fast-paced work environment. #J-18808-Ljbffr Goodwill Sacramento

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Vacancy posted 3 days ago

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