Remote Customer Support Team Lead - Drive Excellence
RouteOne
New York, NY
- Remote job
RouteOne is seeking a Team Lead, Customer Support to oversee the end-to-end customer issue resolution across the RouteOne ecosystem. The role involves daily oversight of the Customer Support call center, escalation management, and collaboration with partners to ensure timely problem solving. Strong communication, analytical, and organizational skills are essential to succeed. Responsibilities include mentoring staff, defining KPIs, developing training, and ensuring consistent service quality #J-18808-Ljbffr RouteOne
Vacancy posted 2 days ago
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