Operations Supervisor-Loss Mitigation

Role Description

Supervises a small team within an operational function, ensuring day-to-day activities are delivered efficiently and to a high standard. Provides coaching, allocates work, and acts as the first escalation point for team issues.

• Supervises the day-to-day operational activities of skilled, non-exempt and possibly exempt level employees who have responsibility for daily operational tasks in a customarily recognized department or functional area of the organization.
• Writes and conducts employee performance reviews and provides ongoing performance feedback with management consultation.
• Makes hiring recommendations.
• Assists with all personnel management and goal setting for the functional area.
• Provides regular status updates and reports to Manager.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3-5 years of directly related experience.
• 2+ years demonstrated experience in a lead or supervisory role.

Requirements

• Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise.
• Able to implement and enforce processes to ensure compliance and quality.
• Able to establish and maintain effective working relationships at the departmental level.
• Provides others with reliable information and uses good listening skills.
• Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave.
• Employee stock purchase plan.