Front Desk Receptionist - OB-GYN Practice

Job Description

Job Description

About Us:
We are a busy and welcoming OB-GYN solo/practice in Hunters Creek, Orlando, dedicated to providing exceptional care to women of all ages. Our team is committed to professionalism, compassion, and excellence in patient care.

We are seeking a friendly, organized, and proactive Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming, efficient, and professional office environment.

Key Responsibilities:

• Greet patients warmly and check them in for appointments.

• Answer phone calls and manage appointment scheduling efficiently.

• Verify insurance information and collect copayments confidently.

• Assist with patient inquiries and provide outstanding customer service.

• Maintain an organized and clean reception area.

• Communicate clearly and effectively with medical and administrative staff.

• Handle patient records accurately and ensure HIPAA compliance.

Qualifications & Qualities We’re Looking For:

• Strong organizational and multitasking skills.

• Ability to remain calm and professional in a fast-paced environment.

• We are looking for someone who is not only efficient but also brings warmth, reliability, and a solutions-oriented mindset to our office.

• Excellent communication skills (both in person and over the phone).

• Confident discussing payments and financial policies with patients.

• Proactive mindset with strong attention to detail.

• Positive attitude and team-oriented approach.

• High level of discretion and professionalism.

• Previous medical office experience preferred but not required.

• Anticipate scheduling conflicts and help maintain smooth daily flow.

• Bilingual in English and Spanish is required.

Benefits :

• Competitive salary based on experience.
• Health insurance and other benefits (if applicable).
• Paid time off and holidays.
• A supportive and collaborative work environment.

We are a solo-practice Gyn office.

Company Description

We are a solo-practice Gyn office.