>>> CUSTOMER SERVICE: OFFICE CLERK <<<

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC

South El Monte, CA

Job Description

CUSTOMER SERVICE: OFFICE CLERK

Benefits/Perks

Competitive Compensation
Career Growth Opportunities

Call Center Representative

We're seeking a dynamic and customer-focused individual to join our team. In this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial.

Responsibilities:

Manage high call volume in a fast-paced environment
Actively listen to customer concerns and provide effective solutions
Build rapport with customers to foster loyalty
Utilize CRM software to accurately document customer interactions
Meet performance metrics, including call handle time and customer satisfaction
Create quotes
Accounts Receivables

Qualifications:

Excellent verbal and written communication skills in English and Spanish
Strong problem-solving and decision-making abilities
Proficiency in computer systems and customer relationship management (CRM) software
Ability to multitask and prioritize tasks effectively
A positive and can-do attitude

Join our team and make a difference in the lives of our customers!

Apply

Vacancy posted 7 days ago

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