Manager, Franchise Partnership Marketing

Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high-performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

The Manager, Franchise Partnership Marketing will experience managing, renewing, and growing corporate partnership accounts for the Cleveland Monsters (AHL) and Cleveland Charge (NBA G League). The ideal candidate is a strong, coachable relationship builder and communicator who collaborates closely with internal stakeholders to deliver high-level partnership activations and exceptional client service. Known for effective time management in fast-paced, event-driven environments, the ability to work against tight deadlines and shifting schedules, and the capacity to engage business partners and clients at all levels through strategic, high-touch interactions.

This role offers a competitive base salary plus additional commission opportunities tied to successful renewals and upsells.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Responsible for managing a dynamic portfolio of 20+ franchise partnership accounts, ensuring high levels of satisfaction, retention, and growth.
• Proactively grow relationships with partners through consistent, strategic touchpoints that deepen engagement and strengthen long-term partnership.
• Collaborate seamlessly with internal departments to align objectives and deliver integrated, high-impact partnership programs.
• Drive revenue by retaining and expanding partnership accounts, identifying upsell opportunities, and delivering measurable value for partners.
• Plan and execute partnership activations and promotions on event days, ensuring flawless on-site execution and an elevated partner experience.
• Demonstrate a strong work ethic, positive attitude, and team-first mindset in a fast-paced, results-driven environment.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent professional experience.
• Proficient with Microsoft Office, including PowerPoint and Excel.
• Experience working within a CRM platform; Salesforce experience preferred.
• Excellent oral and written communication skills, with confidence in client-facing interactions.
• Demonstrates a contagious, positive attitude and professional demeanor.
• Strong time management and organizational skills, with the ability to balance multiple priorities.
• Demonstrates a consistently positive and professional demeanor, supported by a strong work ethic, drive to succeed, eagerness to learn, and a genuine passion for the sports industry
• Proven ability to work effectively as part of a collaborative, high-performing team
• Ability to work nights, weekends, and event-based hours as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!