Medical Scheduler

Job Title: Medical Scheduler

Location (city, state): Dallas, TX

Industry: Healthcare / Medical Office Administration

Pay: $18–$20 per hour (based on experience)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with our client, a high‑volume specialty medical practice, to hire two Medical Schedulers. This team is looking for individuals who are organized, patient‑focused, and comfortable working in a fast‑paced clinical setting.

Job Description:

The Medical Scheduler will manage patient scheduling, handle heavy phone traffic, and support daily administrative operations. This role requires strong communication skills, accuracy in data entry, and the ability to multitask while delivering excellent service to patients and providers.

Key Responsibilities:

• Coordinate appointments for office visits, diagnostic testing, and procedures.
• Manage multiple incoming phone lines and assist patients with scheduling needs.
• Process and schedule incoming referrals from outside providers.
• Maintain accurate and up‑to‑date provider calendars.
• Enter patient information into the EMR system with a high level of accuracy.
• Provide customer support through phone and email communication.
• Assist with high patient volume while maintaining professionalism and efficiency.
• Participate in hands‑on training and shadowing with the team lead.

Qualifications:

• At least 1 year of experience in a medical office or call center environment.
• Experience using an EMR system; EClinicalWorks (ECW) is a plus.
• Basic understanding of insurance processes and medical terminology.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.
• Comfortable using computers, email, and word‑processing tools.
• Ability to handle verbal and written patient requests.

Additional Details:

• Number of Openings: 2
• Assignment Type: Direct Hire
• Schedule:
  • Mon–Thurs: 8 AM–5 PM
  • Fri: 8 AM–12 PM (working lunch; optional clock‑out requires making up time)
• Work Environment: Onsite
• Location: Dallas, TX (Central Expressway area)
• Systems Used: EClinicalWorks
• Start Date: ASAP
• Interview Process: One onsite interview; afternoons preferred
• Hiring Urgency: High‑priority due to recent vacancy

Perks:

• Direct‑hire opportunity with long‑term stability
• Hands‑on training and mentorship from experienced team members
• Opportunity to work in a specialty medical environment
• Supportive and collaborative team culture

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.



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