Outside Sales Business Development - Environmental & Industrial Services

Resolute Environmental & Response Services is seeking a results-driven Outside Sales Business Development Manager to expand our presence throughout the Houston and Gulf Coast industrial market. This position is responsible for developing new customer relationships, identifying qualified opportunities, and generating profitable revenue across Resolute’s environmental, industrial, waste, emergency-response, disaster-response, and safety/training services. The ideal candidate understands relationship-based industrial sales and is comfortable working with plant managers, environmental and EHS professionals, maintenance leaders, procurement teams, contractors, municipalities, and other operational decision-makers. This is a field-focused business-development role for someone who can open doors, uncover customer needs, coordinate technical support, and remain actively involved throughout the entire sales process. What Success Looks Like Position Summary Resolute Environmental & Response Services is seeking a results-driven Outside Sales Business Development Manager to expand our presence throughout the Houston and Gulf Coast industrial market. This position is responsible for developing new customer relationships, identifying qualified opportunities, and generating profitable revenue across Resolute’s environmental, industrial, waste, emergency-response, disaster-response, and safety/training services. The ideal candidate understands relationship-based industrial sales and is comfortable working with plant managers, environmental and EHS professionals, maintenance leaders, procurement teams, contractors, municipalities, and other operational decision-makers. This is a field-focused business-development role for someone who can open doors, uncover customer needs, coordinate technical support, and remain actively involved throughout the entire sales process. What Success Looks Like Success in this position means building a consistent pipeline of qualified opportunities and converting those opportunities into profitable, long-term customer relationships. Success will be measured by the quality of customer relationships developed, qualified opportunities created, new customers converted to revenue, account growth, pipeline accuracy, profitability, and effective collaboration with the rest of the Resolute team. How This Role Fits Within the Organization The Outside Sales Business Development Manager serves as the connection between the customer’s needs and Resolute’s operational capabilities. This role works within the Sales Department and collaborates closely with the Sales Director, project managers, division leaders, Waste team, Operations/Emergency Response team, Safety/Training team, estimating personnel, and executive leadership. The position is responsible for developing and advancing the customer relationship, while Resolute’s technical and operational teams assist with job walks, scopes of work, pricing, proposals, scheduling, compliance requirements, and service execution. The Outside Sales Business Development Manager does not operate as an isolated salesperson. This person is expected to bring complete, qualified opportunities into the organization, involve the appropriate internal teams at the right time, and maintain communication with both the customer and Resolute throughout the sales and service-delivery process. By creating new customer relationships and expanding Resolute’s presence within existing markets, this position directly supports company growth across all service divisions. It also helps ensure that Resolute remains recognized as a responsive, qualified, turnkey environmental and industrial-services partner throughout the Houston and Gulf Coast region. Responsibilities Develop new business opportunities for Resolute’s environmental, industrial, waste, emergency-response, disaster-response, and safety/training services throughout the Houston and Gulf Coast region. Identify and pursue prospective customers within the petrochemical, refining, manufacturing, terminal, pipeline, maritime, transportation, municipal, construction, and commercial sectors. Build relationships with environmental managers, EHS professionals, plant managers, maintenance leaders, procurement teams, facility managers, contractors, and other key decision-makers. Generate qualified leads through prospecting, referrals, networking, industry events, facility visits, cold outreach, and relationship development. Conduct customer meetings and site visits to understand operational needs, upcoming projects, service gaps, and emergency-response requirements. Coordinate job walks, scopes of work, pricing requests, proposals, and presentations with Resolute’s project managers, division leaders, waste personnel, and operations team. Present Resolute’s capabilities clearly and recommend appropriate solutions based on the customer’s operational, environmental, safety, and compliance needs. Maintain consistent follow-up throughout the sales process, from initial contact through proposal, award, service delivery, and ongoing account development. Develop and manage a healthy sales pipeline with measurable activity, opportunity, revenue, and account-development goals. Accurately document companies, contacts, communications, meetings, opportunities, next steps, and deal status in HubSpot. Prepare sales forecasts, account plans, activity reports, and pipeline updates for management. Support the completion of vendor registrations, master service agreements, prequalification requirements, and customer onboarding documentation. Work closely with operations to ensure that customer expectations, job requirements, schedules, and service commitments are clearly communicated. Remain engaged after the sale to support customer satisfaction, identify additional service needs, and grow long-term account relationships. Represent Resolute professionally at customer meetings, conferences, trade shows, association events, and community or industry functions. Monitor Houston-area market activity, competitor activity, planned outages, turnarounds, construction projects, environmental needs, and other potential sales opportunities. Follow Resolute’s account-ownership, pricing, approval, CRM, confidentiality, and customer-communication requirements. Required Qualifications Three or more years of successful outside business-to-business sales, business development, account management, or customer-development experience. Experience selling services to industrial, petrochemical, refining, manufacturing, terminal, pipeline, maritime, construction, municipal, or commercial customers. Demonstrated ability to develop new accounts and generate revenue through personal prospecting and relationship building. Ability to explain technical or operational services in clear, customer-focused language. Strong understanding of consultative selling, proposal follow-up, relationship management, and long-term business development. Proven ability to communicate effectively with plant personnel, EHS professionals, procurement representatives, operations leaders, executives, and field employees. Strong written, verbal, presentation, organization, and follow-up skills. Ability to manage multiple accounts, opportunities, proposals, and deadlines without losing visibility or momentum. Willingness to make regular customer visits and travel throughout the Houston and surrounding Gulf Coast territory. Proficiency with CRM systems and a willingness to maintain complete, timely, and accurate records in HubSpot. Valid driver’s license, acceptable driving record, and reliable transportation. Ability to work independently while collaborating closely with project management, operations, waste, emergency response, and leadership teams. High level of professionalism, integrity, accountability, and discretion when handling customer and company information. Preferred Qualifications Existing experience in environmental services, industrial cleaning, hazardous or nonhazardous waste, remediation, emergency spill response, disaster response, vacuum-truck services, tank cleaning, confined-space work, transportation, equipment rental, or related industrial services. Established professional relationships within the Houston Ship Channel, Baytown, Pasadena, Deer Park, La Porte, Channelview, Texas City, Freeport, or surrounding Gulf Coast industrial markets. Familiarity with refinery, chemical plant, terminal, manufacturing, maritime, pipeline, or municipal purchasing processes. Experience working with master service agreements, vendor onboarding, bid invitations, requests for proposals, purchase orders, and customer prequalification systems. Knowledge of environmental, waste, industrial-service, safety, or emergency-response terminology. Experience using HubSpot or a comparable CRM platform. Bachelor’s degree in business, marketing, environmental science, occupational safety, communications, or a related field. Relevant industry and sales experience may be considered in place of a degree. What Success Looks Like The successful candidate will consistently create new customer relationships, uncover qualified opportunities, maintain an accurate and active pipeline, collaborate effectively with Resolute’s operational teams, and convert business-development activity into profitable, long-term customer revenue. #J-18808-Ljbffr Resolute Environmental & Response Services LLC