Program Manager I

About This Position Job Description: Program Manager I Purpose: Under general direction, this position is responsible for managing programs that integrate multiple elements or projects to achieve a defined objective. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines program goals, objectives and resource requirements. Establishes program standards, methods, policies and procedures. Coordinates and collaborates with stakeholders. Monitors and evaluate programs effectiveness and implements improvement strategies. Manages the budget of assigned program and associated projects and provides financial information. Assists in developing, managing and submitting proposed budget forecast information. Manages, coordinates, implements and monitors projects associated with assigned program. Interacts with internal and external customers. Investigates and responds to inquiries from the public and other departments. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of City practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other City employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Minimum Qualifications: Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: Valid Texas Class C Driver License. Preferred Qualifications Experience planning, coordinating, and executing system-wide programs or initiatives (e.g., citywide, statewide, districtwide, or multilocation environments) in a public institution. Demonstrated ability to make independent decisions in situations with limited guidance, including using judgment, values, and organizational priorities to determine a course of action. Ability to measure outcomes and evaluate program effectiveness. Experience with budgeting and resource management (manage project budgets, timelines, and resources). Ability to manage communications between internal teams, external vendors, and leadership. Exceptional written and verbal communication skills. Ability to travel. Notes to Candidate: This position serves as a key leader within Austin Public Library’s Programs & Partnerships Division, supporting the strategic planning, coordination, evaluation, and continuous improvement of systemwide library programming and community engagement initiatives. Working collaboratively with branch staff, division leadership, and community partners, this role helps ensure Austin Public Library delivers high-quality, equitable, and strategically aligned programming for customers of all ages across a large and diverse library system. Responsibilities include developing and supporting program standards and processes, managing major programming initiatives, supervising assigned staff, and helping align programming with departmental goals and community needs. This position is also responsible for evaluating program effectiveness through both quantitative and qualitative measures, using data, feedback, and outcomes to inform decision-making, improve customer experience, and guide future programming strategy. The ideal candidate will have experience in public-facing programming, community engagement, staff supervision, project or program coordination, and collaborative leadership in a library, educational, cultural, nonprofit, or similar community-centered environment. Work Location: Central Library – 710 W. Cesar Chavez St., 78701 (Austin, Texas) Salary: $65,390.00 - $81.740.00 Hours: Exempt | Full-time | 40 hours per week Monday - Friday, 9:00 am - 5:00 pm Hours and schedule may vary based on operational or business needs; evenings and weekends may be required. This position offers the opportunity for a hybrid schedule, subject to departmental needs and approval. To view the City of Austin recruitment video, please click here. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Application Information: A detailed, complete COA employment application is REQUIRED. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Please be sure to provide a COMPLETE and detailed employment history, including all previous employment that you wish to be considered as part of your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Incomplete applications will not be considered. Note: A cover letter and/or resume will NOT be used to substitute for an incomplete job application. Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. Additional Information: Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training. This posting may be used to fill additional vacancies of the same job title that may become vacant. The additional vacancies may include a difference in work location, workweek hours, and schedule. Filling additional vacancies from this posting is based on the business needs of the department. Driving Requirements: This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If Selected as a Top Candidate: Verification of the minimum qualification (Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity; Experience may substitute for education up to a maximum of four (4) years) will be required. You must provide proof of education from an accredited organization/institute Veteran candidates will be required to provide a copy of their DD-214 Language: Must have the ability to read, write, and speak fluently in English. Important Note to Applicants: The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. . JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation: Work in an environment where employees are valued, and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. . EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call View phone number on click.appcast.io or Texas Relay by dialing 7-1-1. JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. City of Austin Employment Video