Program Administrative Analyst
Think Tank, Inc.
Job Description
Job Description
CONTRACT INFORMATIONAgency: NOAA National Marine Fisheries Service (NMFS), Office of the Assistant Administrator (OAA)Place of Performance: Silver Spring, MD (1315 East-West Highway, 20910); telework as authorizedPeriod of Performance: 07/22/2026 – 07/21/2027 (Base); up to 4 years with options POSITION OVERVIEWThe Program Administrative Analyst provides program administrative analysis and process improvement support to improve the efficiency, consistency, accessibility, and quality of OAA operations. The Analyst develops tools, dashboards, templates, and communications products that streamline administrative functions. Any automation or tool storing, processing, or transmitting Government information must be approved by the COR before use. KEY RESPONSIBILITIESDevelop and implement (after Government approval) improved methods, templates, trackers, dashboards, checklists, automated products, and tools that simplify and streamline administrative functionsAssist in implementing efficient cost-documentation processes, tools, and methods that meet NOAA and applicable agency requirementsProvide strategic calendaring support for NOAA Fisheries executive leadership, including mechanisms to triage meeting requests, track meeting materials, and manage leadership action itemsFormat, proofread, edit, and quality-control draft correspondence, memoranda, briefing materials, reports, presentations, and associated packagesOrganize and support training for staff on plain language, administrative processes, and document quality standardsDevelop draft communications plans and campaigns targeting specific audiences for Government review and approvalProvide expertise in Government communications practices including GPO style, plain language guidelines, photo organization, and Section 508 accessibility supportProduce presentations and visual materials to help managers, scientists, and leaders convey complex information to non-technical audiencesDeliver quarterly process improvement products including workflow maps, SOPs, checklists, templates, automated trackers, dashboards, or improvement recommendations REQUIRED QUALIFICATIONSExperience developing process improvements, automated trackers, dashboards, SOPs, checklists, and templates that streamline administrative functionsExpertise in Government communications practices including GPO style, plain language guidelines, and Section 508/accessibility complianceExperience developing briefing materials, presentations, and visual materials for executive and non-technical audiencesAbility to support strategic executive calendaring, triage meeting requests, and manage leadership action itemsExperience with cost-documentation support tools and communications planning and campaign developmentQualifications commensurate with an associate degree or equivalent and approximately 8 years of relevant administrative or program analysis experience for senior support rolesStrong written and oral communication skillsProficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Meet), Adobe Acrobat, and SmartSheetAbility to learn NOAA/DOC systems and procedures quicklyMust be capable of obtaining and maintaining a suitability/public trust determination (Tier 1 or successor) and all required system access approvalsMust identify as a contractor in all written, electronic, and verbal communications per contract requirements
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