Cloud Systems Administrator

Inlighten Technologies is a Silicon Valley company developing next-generation microLED technologies for augmented reality (AR) and AI-powered smart glasses. Our mission is to push the limits of microLED performance and manufacturing, enabling scalable, mass-market production. We bring together a multidisciplinary team of innovators - from nanofabrication and epitaxy to system design - united by a vision to make light the interface of tomorrow. Join us and collaborate with a team focusing on display technologies that will shape the future of immersive computing. Description Inlighten Technologies is seeking a highly motivated and hands‑on Cloud Systems Administrator to join our growing team in Silicon Valley. This role is ideal for someone who thrives in a fast‑paced startup environment and enjoys building, securing, automating, and scaling modern cloud‑first IT infrastructure from the ground up. As a Cloud Systems Administrator, you will play a critical role in managing and supporting the company’s cloud infrastructure, SaaS ecosystem, endpoint management platforms, identity systems, and cybersecurity operations. This individual will serve as a senior escalation point for the Help Desk team while partnering closely with systems administration, business application and program management team to deliver a secure, reliable, and scalable technology environment. This position is instrumental in helping safeguard business operations, maximize technology investments, and support the company’s long‑term growth initiatives. You’ll work closely with leadership, engineering, operations, and global employees to establish scalable IT processes, improve operational efficiency, and support next‑generation AR / AI smart glass technologies. This is an exciting opportunity to join a cutting‑edge technology company where IT is viewed as a strategic business partner and innovation enabler. Key Responsibilities Manage day‑to‑day IT infrastructure operations within a cloud‑first environment Administer and support core SaaS platforms and enterprise applications Maintain and improve system reliability, availability, scalability, and operational efficiency Deploy and manage monitoring, observability, and alerting solutions Lead infrastructure change management processes and maintain accurate system documentation Support lab infrastructure environments including NAS storage and networking systems Administer Okta, FastPass, and automated identity provisioning systems such as Microsoft Entra. Implement and enforce IAM best practices, MFA policies, and zero‑trust security principles Configure and maintain SSO integrations using SAML, OAuth, OIDC, and SCIM provisioning Manage user lifecycle operations including onboarding, offboarding, role changes, and access reviews Administer Microsoft 365, Office 365, Teams, Exchange Online, and limited Google Workspace environments Support collaboration and productivity platforms including Slack, Zoom, and Box Manage cloud backup and data protection platforms including Druva Manage and maintain endpoint platforms including Microsoft Intune, JAMF, and LogMeIn Resolve Support modern endpoint management for Windows and macOS environments Automate endpoint provisioning, software deployment, compliance, and patch management Ensure endpoint devices remain secure, compliant, and aligned with company standards Administer and support security platforms including CrowdStrike, Cloudflare WARP, Mimecast, and KnowBe4 Implement security hardening standards related to encryption, endpoint protection, and access control Support Meraki firewalls, switches, wireless access points, VLANs, and Cloud Radius environments Troubleshoot networking, VPN, wireless, and connectivity issues Serve as a senior escalation point for Help Desk issues requiring advanced troubleshooting Collaborate closely with project management, systems administration, and business applications teams Provide direct support to end users and executives as needed Respond quickly to changing business needs while implementing long‑term scalable solutions Create and maintain SOPs, runbooks, technical documentation, and knowledge base articles Develop workflow automation solutions using PowerShell, or similar tools Continuously identify opportunities for automation, optimization, and operational improvement Requirements 8+ years of experience in systems administration, cloud infrastructure, or enterprise IT operations Strong experience supporting hybrid cloud and SaaS‑first environments Hands‑on experience administering Microsoft 365 / Office 365, Azure, Exchange Online, Teams, and SharePoint Strong experience with identity and access management platforms including Okta, SSO, MFA, SCIM provisioning, and lifecycle management Experience managing endpoint platforms such as Microsoft Intune, JAMF, Apple Business Manager, and LogMeIn Resolve Strong understanding of modern endpoint management and zero‑trust security models Experience supporting security platforms such as CrowdStrike, Mimecast, Cloudflare WARP, KnowBe4, or similar tools Strong networking knowledge including TCP/IP, VLANs, VPNs, wireless networking, firewalls, routing, and switching Experience supporting Cisco Meraki environments including firewalls, switches, and wireless access points Experience with cloud backup, disaster recovery, and storage platforms such as Druva, Box, or NAS environments Experience with scripting and automation tools such as PowerShell and similar platforms Strong understanding of IT security frameworks, compliance standards, and governance practices including SOC2, ISO 27001, GDPR, and IAM best practices Experience managing patching, software deployment, compliance, and lifecycle management for Windows and macOS devices Ability to troubleshoot and resolve complex infrastructure, endpoint, networking, and SaaS‑related issues Experience serving as a senior escalation point and mentoring junior IT staff or Help Desk teams Strong project management, organizational, and documentation skills Excellent communication and customer service skills with the ability to support executives and cross‑functional teams Ability to prioritize tasks, adapt quickly, and thrive in a fast‑paced startup environment Nice to have Experience working in semiconductor, AR/AI, manufacturing, or high‑tech startup environments Experience helping build or scale IT infrastructure from the ground up Familiarity with Cisco Meraki CloudRadius or enterprise wireless authentication platforms Experience supporting compliance initiatives such as SOC2, ISO 27001 and GDPR Knowledge of Azure cloud services including Azure AD, Conditional Access, Intune integrations, and cloud networking Experience managing Apple Business Manager and zero‑touch deployment workflows Experience with backup and disaster recovery planning and testing Experience supporting international offices and remote global teams Experience leading office buildouts, network deployments, or infrastructure refresh projects Industry certifications such as Microsoft, Azure, Okta, JAMF, Cisco Meraki, Security+, Network+, or CISSP certifications Strong passion for automation, operational efficiency, cybersecurity, and continuous improvement What we offer Base salary range: $100k-$150k, based on experience Comprehensive health, dental, and vision insurance Paid holidays and vacation A varied role with real responsibility and visibility. Direct collaboration, quick decisions, and the joy of building something great together. A dynamic, informal startup culture. Inlighten Technologies is an equal opportunity employer that is committed to inclusion and diversity. We promote equal opportunity for all applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other legally protected characteristics. #J-18808-Ljbffr