Apartment Leasing Professional - North Dallas, TX

Leasing Professional

This role is responsible for delivering an exceptional experience to prospective residents and current residents while supporting leasing activity and maintaining high occupancy within a fast-paced, customer-focused environment. We welcome both entry-level and experienced candidates. Whether you're beginning your career in property management or bringing previous leasing experience, we're looking for individuals who are professional, engaging, eager to learn, and passionate about delivering outstanding customer service. This position offers a clear path for career growth within leasing and property management. Candidates must currently reside near the North Dallas, Texas area.

What You Will Do

• Greet and assist prospective residents, visitors, and callers in a professional, friendly, and welcoming manner
• Conduct apartment tours while showcasing the community and available homes with confidence and enthusiasm
• Build relationships with prospects and consistently follow up to convert leads into leases
• Prepare lease agreements and related documentation in accordance with company policies
• Maintain accurate resident and prospect information using Yardi Voyager and CRM systems
• Deliver exceptional customer service while maintaining professionalism and attention to detail
• Support the onsite team in creating a welcoming, organized, and well-presented community
• Manage multiple responsibilities while maintaining strong organization and follow-through
• Work a schedule that includes every Saturday and four weekdays

What You Will Bring Whether you're experienced or just beginning your career, success in this role starts with a positive attitude and a passion for helping people. Preferred qualifications include:

• Previous customer service or sales experience (retail, hospitality, apartment leasing, or similar)
• An engaging, outgoing personality with the ability to build rapport quickly
• Excellent verbal and written communication skills
• Professional appearance and polished presentation
• Strong customer service mindset with a genuine desire to help others
• Ability to learn quickly and thrive in a structured environment
• Strong organizational skills and attention to detail
• Ability to multitask and perform effectively in a fast-paced environment
• Basic computer proficiency; Microsoft Office experience preferred
• Valid driver's license

Why You'll Love GIT At Gaines Investment Trust, we believe our people are our greatest investment. As a 100% family-owned and operated company with more than 60 years of ownership and management experience, we've built a culture centered on stability, teamwork, and long-term career growth. Unlike third-party management companies, we own and operate our communities, allowing our teams to focus on delivering exceptional service while building rewarding, long-term careers. We invest in training, promote from within whenever possible, and provide the tools and support needed for our employees to succeed.

We Offer

• Competitive compensation with monthly performance bonuses
• Employee Apartment Discount
• Professional Development and Ongoing Training
• Employee Assistance Program (EAP)
• Paid Time Off, Paid Holidays, and Floating Holiday
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company-paid Life Insurance
• Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
• 401(k) with company match
• Pet Insurance
• Career advancement opportunities across multiple markets

Founded in 1966, Gaines Investment Trust is a fully integrated, family-owned real estate investment and management company. We own and operate apartment communities throughout California, Nevada, Arizona, Texas, Oklahoma, and Kansas. With a portfolio of more than 8,000 apartment homes, we take a long-term approach to ownership and operations. Because we own our communitiesnot manage them for third partieswe're able to invest in our properties, our residents, and our employees for lasting success. Our mission is simple: own communities we would be proud to live in, hire exceptional people who share our values, and create outstanding experiences for our residents and employees alike. Apply today and begin building your career with Gaines Investment Trust.