Staffing Manager

Staffing ManagerReporting to the Executive Director of NSS, the Staffing Manager is responsible for managing the Nutrition Staffing team and leading the recruitment and staffing initiatives for 2,200 school-based lunchroom positions in over 600+ sites. Beyond traditional hiring, this role will drive organizational results by aligning workforce planning with operational goals, ensuring that every school is staffed by high-performing, well-trained employees. This role will also be responsible for employee relations, proactive talent development, employee retention, and high-level performance management. This is a full-time, exempt position that will be paid for time worked on a salary basis. The Staffing Manager will be held accountable for the following responsibilities:Manage the day-to-day Staffing Operations for NSS employees.Hire, train, develop, monitor, and evaluate performance of the staffing team, including direct reports.Resolve routine employee matters, including disciplinary action for union employees.Assist in addressing performance and employee relations' issues through coaching, discipline and termination processes.Participates in the discipline and grievance hearings, as necessary.Report key performance metrics and maintain understanding of financial implications of these metrics.Communicate trends, challenges, and opportunities for improvement.Review employee data and employee relations matters to identify trends; implement strategies focused toward positive employee relations.Manage all internal and external recruitment activities, including the internal bid process, student internship program, and orientation for new employees.Partner with the CPS Payroll department and Staffing Services team to ensure employee status and rate changes are reflected in an accurate and timely manner.Support Labor Relations in the management of union contracts to ensure regulatory compliance.Develop and execute a strategic staffing plan to ensure the candidate pipeline meets the demands of projected growth of the organization.Develop, cultivate, and manage relationships with school leaders and vendor management partners, to understand and help fulfill their staffing and meet business goals.Liaise with the CPS Central Office Talent Management team to provide input to their strategic plan and to the development of policy and practice supporting recruitment, training, and coaching for Nutrition Support staff.Other duties as assigned.In order to be successful and achieve the above responsibilities, the Staffing Manager must possess the following qualifications:Education Required: Bachelor's degree from an accredited college or university is required. HR Certifications including but not limited to SHRM-CP, SHRM-SCP, PHR, SPHR are preferred. Master's degree is preferred.Experience Required: Minimum of five (5) years of experience in an HR Generalist role, including workforce planning, staffing, employee relations, performance management and coaching, team-building, and training. Minimum of three (3) years of supervisory experience. Previous experience working in a union environment is preferred.Knowledge, Skills, and Abilities: Knowledge of best practices in human resources, including thorough understanding of federal and state employment, benefits, and labor laws. Strong HR technology skills, Taleo and Peoplesoft preferred Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint) and Google Suite. Strong verbal and written communications skills to build and maintain work relations with internal and external stakeholders. Strong business acumen and data driven mindset – ability to influence, drive decisions and lead discussions on data utilization. Ability to identify process improvements and make sound recommendations.Benefits: Health & Wellness: Your Care, Your Choice CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs: Medical Plan Options Pharmacy Dental Vision Behavioral Health & EAP Employee Wellness Program Financial Security: Planning for Today and Tomorrow We understand the importance of financial stability, which is why CPS offers strong retirement and savings options: Basic Life Insurance Life and Disability Insurance Pension Plans Supplemental Retirement Plans (403(b) and 457(b)) Flexible Spending Accounts (FSAs) Spot Pet Insurance Work-Life Balance: Supporting Your Personal and Professional Life CPS values the well-being of its employees and offers competitive paid time off policies: Paid Leave Sick Leave Vacation Days Parental Leaves Short-Term Disability Religious Holidays Leaves Reference the Chicago Public Schools: A Comprehensive Benefits Overview or the benefits handbook for comprehensive details.Conditions of Employment As a condition of employment with the Chicago Public Schools (CPS), employees are required to: Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois.