Distribution Manager

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Job Description

The Distribution Manager is responsible for leading all warehousing, inventory, transportation, and distribution activities within the facility. This role ensures the safe, efficient, and cost-effective movement of products while maintaining exceptional service levels for healthcare customers. The ideal candidate will bring strong leadership experience, a continuous improvement mindset, and a passion for developing high-performing teams.

Key Responsibilities
Distribution & Logistics Leadership

• Lead and oversee all distribution center operations, including receiving, warehousing, inventory control, transportation, and customer deliveries.
• Manage inbound and outbound logistics activities to ensure timely and accurate fulfillment of customer requirements.
• Optimize transportation routes, fleet utilization, and delivery schedules to maximize efficiency and service levels.
• Support route supervisors and drivers to ensure daily operational success and customer satisfaction.
• Coordinate logistics activities across multiple healthcare customers and service locations.

Inventory & Warehouse Management

• Develop and maintain best-in-class inventory management practices, including loaner kit management and inventory control procedures.
• Conduct and oversee physical inventories, cycle counts, and inventory reconciliations.
• Ensure ERP system inventory accuracy and proper documentation of inventory adjustments and write-offs.
• Maintain warehouse organization and storage practices that support safety, compliance, and operational efficiency.
• Oversee chemical storage processes and ensure compliance with applicable regulations and safety standards.

Leadership & Team Development

• Lead, coach, and develop distribution center personnel through training, mentoring, and performance management.
• Drive employee engagement and accountability while fostering a positive, team-oriented culture.
• Lead recruitment, onboarding, and retention efforts for distribution center staff.
• Establish clear performance expectations and provide ongoing feedback to support employee growth and development.

Operational Excellence & Continuous Improvement

• Drive continuous improvement initiatives focused on productivity, service quality, cost reduction, and operational efficiency.
• Analyze key performance indicators (KPIs) and operational data to identify improvement opportunities and implement corrective actions.
• Lead Cost Improvement Projects (CIP) and process optimization initiatives.
• Support New Product Introductions (NPI) from a logistics and distribution perspective.
• Collaborate cross-functionally with Operations, Sales, Quality, Finance, and Customer Service teams to ensure seamless execution of business objectives.

Safety, Compliance & Sustainability

• Champion a strong Environmental, Health & Safety (EHS) culture throughout the distribution operation.
• Ensure compliance with all company policies, regulatory requirements, transportation standards, and workplace safety procedures.
• Manage subcontractor and vendor relationships, holding partners accountable for performance, safety, and cost expectations.
• Lead sustainability initiatives and support environmentally responsible distribution practices.

Financial Management

• Provide logistical and financial oversight to support operational and strategic goals.
• Assist in annual budget planning and manage distribution-related expenses effectively.
• Monitor operational costs and identify opportunities to improve profitability and efficiency.

Qualifications
Required Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Engineering, Business, Finance, or a related field.
• Minimum of 8 years of progressive leadership experience in distribution, warehousing, transportation, or supply chain operations.
• Proven success managing warehouse and distribution teams in a high-volume operational environment.
• Strong knowledge of inventory control, transportation management, and warehouse operations.
• Experience with ERP systems and advanced proficiency in Microsoft Office, particularly Excel.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Bilingual English/Spanish communication skills strongly preferred.
• Valid driver's license with the ability to travel locally as needed.
• Forklift operating experience and/or certification.
• Knowledge of chemical storage requirements and workplace safety standards.

Preferred Qualifications

• Experience in healthcare, laundry services, linen processing, distribution, or service logistics environments.
• Lean Six Sigma certification or other continuous improvement training.
• Experience with transportation routing software, fleet management systems, and logistics analytics tools.
• Knowledge of sustainability initiatives and green logistics practices.
• Master's degree in a related field.

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)

Why work for Novo Health Services?


NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
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All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.